Workplace Services Experience Officer

Overview

We invite dedicated, client-oriented, and personable professionals to join our vibrant Workplace Services team. The Workplace Services Experience Officer role is central in crafting outstanding workplace experiences that empower staff to perform at their best.

Key Responsibilities

As a reliable initial point of contact, you will foster a welcoming office atmosphere while managing service coordination and cultivating robust client relationships. Your proactive approach to identifying and addressing client requirements will facilitate efficient work results. This role necessitates onsite presence where you will coordinate workplace services, collaborate extensively across internal teams and external partners, and deliver client-focused assistance mainly via face-to-face interaction, supported by telephone and email communication. You will also welcome visitors, confidently handle inquiries, and connect individuals with the needed support and resources to enhance workplace efficiency.

Work Environment and Skills

The position operates within a dynamic and complex setting that demands sound judgment to prioritize tasks, mediate competing needs, and achieve consensus among varied stakeholders. By preempting challenges, managing issues with professionalism, and applying initiative, you will contribute significantly to a constructive and efficient workplace climate.

Additional Information

This role requires onsite attendance during business hours and may be offered as either ongoing or fixed-term positions located in several Australian cities including Adelaide, Brisbane CBD, Canberra, Melbourne CBD, Moonee Ponds, Perth, or Sydney CBD.

We value diversity and are committed to inclusive hiring practices encouraging applications from people with disabilities, neurodivergent individuals, Aboriginal and Torres Strait Islander peoples, as well as people from all backgrounds. Reasonable adjustments in the hiring process are available.