Travel Executive

Job Overview

As a Travel Executive at M/S The Navigators based in Ahmedabad, Gujarat, you will manage incoming customer inquiries concerning both domestic and international travel packages. Your role involves interacting with clients primarily via phone and WhatsApp to gather information about their travel preferences, budgets, and requirements.

Key Responsibilities

• Engage customers by clearly explaining itineraries, pricing, inclusions, hotels, transportation, and other relevant details.
• Create tailor-made travel plans and solutions that align with clients' individual needs.
• Actively follow up on inquiries using calls and WhatsApp to convert interest into confirmed bookings.
• Support customers throughout the booking process, arranging accommodations, transport, tours, and other logistics.
• Collaborate with the operations and booking teams to ensure prompt and accurate booking confirmations.
• Maintain constant communication with clients, providing trip updates and booking status.
• Develop strong customer relationships to deliver a smooth and professional booking experience.
• Keep detailed records of all inquiries, follow-ups, and finalized bookings.