Telecaller

Role Overview

We are looking for an experienced Telecaller to join Curemax Pharma, located in Meerut, Uttar Pradesh. This position offers a hybrid working model allowing work both from home and the office. The ideal candidate should have between 1 to 3 years of relevant experience.

Key Responsibilities

• Initiate outbound calls targeting potential customers to generate business.
• Professionally address customer inquiries and provide precise information.
• Follow up on leads to successfully convert them into sales.
• Maintain and update customer data daily in the CRM system.
• Meet daily and monthly targets related to calls made and sales achieved.
• Develop and preserve positive relationships with customers.
• Collaborate closely with the sales team for managing leads efficiently.

Required Qualifications and Skills

• Completed 12th grade or hold a graduate degree.
• Possess at least six months of telecalling or telesales experience.
• Proficient communication skills in Hindi; basic English communication skills are advantageous.
• Strong skills in persuasion and negotiation.
• Familiarity with MS Office and customer relationship management software.
• Self-driven and focused on achieving targets.

Technical and Environment Requirements

• Access to a laptop or desktop with a reliable internet connection for remote work.
• Use of a quality headset equipped with a microphone.
• A distraction-free work environment conducive to productive calls.

Compensation and Benefits

• Monthly fixed salary ranging from 14,000 to 21,000 INR.
• Attractive incentive packages and performance-based bonuses.
• Flexibility to work from home available upon demonstration of consistent sales target achievement.