Telecaller

Overview

Universal Management is seeking a Telecaller to assist in recovering overdue payments and managing customer interactions effectively. The role focuses on contacting individuals or businesses to collect outstanding debts, negotiate repayment terms, and maintain accurate records.

Responsibilities

• Reach out to clients or organizations to collect overdue payments.
• Resolve disputes related to outstanding debts through effective communication.
• Negotiate repayment plans in line with company policies.
• Keep detailed records of all collection activities and prepare management reports.