System Administrator

About Air Apps

Air Apps is a family-founded company that aims to build the world’s first AI-based Personal & Entrepreneurial Resource Planner (PRP). Established in Lisbon in 2018 and now operating from Lisbon and San Francisco, the company has stayed self-funded while surpassing 100 million downloads globally.

The organization is driven by a long-term mindset and a focus on creating AI-powered products that help people plan, work, and live more effectively. The team is looking for people who want to help reshape resource management and contribute to products with real global impact.

Role Overview

As a System Administrator, you will take ownership of internal IT systems, SaaS platforms, user provisioning, and device administration to keep the company’s technology environment secure, smooth, and scalable. The role also includes access governance, endpoint and network protection, and hands-on IT support for employees across the business.

You will need solid technical knowledge of IT infrastructure, cloud tools, and security practices to support the organization’s internal operations as it grows.

This position is fully onsite in Lisbon, and the company is open to helping with relocation.

Responsibilities

• Take charge of the company’s IT environment, including SaaS tools, cloud-based services, and internal systems.
• Handle account setup, access control, and identity management across platforms such as Google Workspace, Okta, and Azure AD.
• Put safeguards in place for network security, endpoint protection, and encryption of data.
• Track system and device performance, then resolve hardware or software issues when they arise.
• Apply security practices such as multi-factor authentication and role-based access controls.
• Administer everyday SaaS platforms used across the business, including Slack, Zoom, Notion, and Atlassian tools.
• Support employee onboarding and offboarding by creating and removing user access as needed.
• Improve efficiency by automating IT tasks, workflows, and monitoring processes.
• Keep software licensing records, compliance materials, and IT documentation up to date.
• Provide day-to-day technical assistance and guidance to employees so they can use systems effectively.

Requirements

• At least 3 years of experience in IT administration, systems administration, or IT support.
• Background working with cloud-based corporate environments such as Google Workspace, Microsoft 365, AWS, or Azure.
• Working knowledge of identity and access management platforms such as Okta, Azure AD, or JumpCloud.
• Experience with device and endpoint management tools like Jamf, Intune, Kandji, or similar MDM solutions.
• Understanding of network protection concepts, including VPNs, firewalls, and zero-trust models.
• Exposure to automation and scripting using Bash, PowerShell, or Python is an advantage.
• Ability to diagnose and fix hardware, software, and connectivity problems efficiently.
• Strong awareness of IT compliance, data privacy requirements such as GDPR and SOC 2, and related best practices.
• Good problem-solving ability and the flexibility to operate in a fast-moving, remote-first environment.

Benefits

• Apple hardware provided for work.
• Annual bonus opportunity.
• Premium health and life insurance coverage.
• Transportation allowance to help with commuting costs.
• Coverflex benefits covering meal support, wellness, and other perks.
• Childcare assistance.
• Air Conference, offering a chance to meet teammates, collaborate, and grow together.
• Pension fund support for long-term financial planning.
• Urban Sports Club membership for fitness and activity.
• Free meals at the hub.

Diversity & Inclusion

Air Apps says it is committed to building a diverse, inclusive, and equitable workplace and encourages applications from people of all backgrounds, experiences, and perspectives.

Application Disclaimer

Applicants are expected to submit original work only. The company does not allow AI-generated assistance in applications, assessments, or interviews, and any such use will lead to disqualification.