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Job description
Job Overview
The Senior Manager will be responsible for the successful execution and seamless management of transitions within the organization. This position demands end-to-end accountability for transition processes, fostering capability development within the transitions function, and providing thought leadership to enhance transition setups and implementation.
Key Responsibilities
- Manage and execute transition projects with complete ownership from start to finish.
- Collaborate directly with clients on onsite assignments to ensure smooth transitions.
- Conduct ground level assessments, offering recommendations on process redesign and evaluating the feasibility of offshoring.
- Engage extensively with business users, senior leaders, and IT teams to support transition initiatives.
- Lead client engagements while maintaining consistent service standards.
- Drive business development efforts in select client accounts, including involvement in Request for Proposals (RFPs) to tailor client-specific solutions.
- Take lead responsibility for transitions related to new client engagements as business opportunities arise.
Additional Information
This role requires significant interaction with various stakeholders across business and IT domains to ensure successful transition outcomes. The candidate will play a pivotal part in developing both the transition processes and the team capabilities.
Level
Senior