Regional Credit Controller

Role overview

The Regional Credit Controller oversees accounts receivable, credit control, collections, customer account maintenance, and compliance activities across the assigned region. The position is focused on protecting working capital, accelerating collections, keeping customer ledgers accurate, and working closely with Sales and Commercial Finance.

Core responsibilities

• Handle regional accounts receivable and credit control work, including supervision of branch accounting teams.
• Track customer balances, overdue invoices, pending returns, and credit notes, and drive timely follow-up and closure.
• Run weekly AR review meetings with the sales team to go through ageing reports, agree collection actions, and speed up credit note posting.
• Build and maintain collection forecasts and monthly targets together with Sales.

Customer account management

• Visit key customers regularly to support collections, sort out account issues, and strengthen business relationships.
• Make sure balance confirmations are completed across all channels and divisions, especially for major accounts.
• Look into and resolve differences found during customer reconciliations and balance confirmation exercises.
• Coordinate customer master data setup and updates, ensuring documents are complete and verified before approval submission.

Reconciliation and financial controls

• Ensure customer payments are allocated accurately and on time, using payment details and FIFO principles where relevant.
• Track pending credit notes with Regional Commercial teams and follow through until they are closed.
• Support monthly bank reconciliations, including investigation and clearing of customer payments that have not yet been posted.
• Review payments received through banking platforms and work with Sales to make sure receipts are issued and posted promptly.
• Follow up daily with the DRD supervisor to ensure outstanding invoices are collected, and confirm that monthly cash van (DRD) stock counts are completed by branch accountants and any variances are investigated.
• Maintain compliance with company credit policies, financial controls, and reporting standards.
• Assist with internal controls and audit requirements while ensuring adherence to Saudi financial regulations and corporate governance expectations.

Qualifications and experience

This role requires a bachelor’s degree in Finance, Accounting, Business Administration, or a similar field. Candidates should bring 5 to 8 years of experience in accounts receivable, credit control, or finance operations, ideally in FMCG or distribution environments. A strong command of credit management, collections, customer reconciliation, and financial controls is essential. Prior exposure to regional operations and cross-functional coordination is also important. Advanced Excel skills and experience with ERP systems are needed, and SAP knowledge is preferred. Strong analytical ability, communication skills, and stakeholder management capability are expected.

Additional information

This position is restricted to Saudi nationals.