Payroll & HR Operations Lead

About EPOS

EPOS is a point-of-sale digital solutions company backed by Ant International, a global technology group known for digital payments, digitisation, and financial technology services. The business supports Ant International’s mission of helping SMEs grow by acting as a central platform for Antom’s global merchant payment services, offering integrated digital, payment, and banking solutions to small and medium-sized enterprises across the world. EPOS has an expanding footprint in Southeast Asia and is looking for people who want to contribute to meaningful improvements for businesses and customer experiences.

Role Summary

The Payroll & HR Operations Lead will own payroll execution, HR operations, employee lifecycle administration, compliance, and HR systems for Singapore, while also assisting with regional HR processes where needed. This person will additionally supervise the office administration function by guiding the Office Administrator to keep daily workplace operations running smoothly and to support a positive employee experience. The role focuses on improving HR processes, strengthening governance, and driving operational excellence in partnership with Finance, business leaders, and regional HR teams.

Key Responsibilities

• Manage the full monthly payroll cycle for employees in Singapore from start to finish.
• Ensure payroll is processed accurately, on time, and in line with statutory requirements.
• Handle relationships with payroll vendors and support payroll audits.
• Work closely with Finance to reconcile payroll records.
• Oversee the employee lifecycle, including onboarding, confirmation, transfers, promotions, and exit processing.
• Keep employee information updated and accurate in HR systems.
• Maintain compliance with the Singapore Employment Act, MOM rules, CPF, IRAS, and company policies.
• Support both internal and external audit activities.
• Keep HR policies and SOPs current and well maintained.
• Contribute to ongoing improvements in HR governance and control processes.
• Own key HR operational platforms such as the HRIS, payroll system, and employee database.
• Support system rollouts, upgrades, and automation efforts.
• Maintain accurate employee master data and reporting outputs.
• Supervise office administration through the Office Administrator to ensure efficient day-to-day workplace operations.
• Cover office facilities, vendor coordination, supply management, workspace planning, employee welfare activities, company events, visitor handling, workplace health and safety, and general office operations.
• Help create a smooth and positive workplace experience while keeping operations efficient.
• Work with regional HR teams on standardising HR processes, coordinating cross-country administration, preparing regional reports, advancing governance initiatives, and sharing best practices.

Requirements

• A bachelor’s degree in Human Resources, Business Administration, or a similar field is required.
• 6 to 8 years of experience in HR operations and payroll is needed.
• Prior hands-on experience managing Singapore payroll end to end is essential.
• Experience using HRIS and payroll platforms is required.
• Exposure to regional HR operations will be considered an advantage.

Additional Information

This is a full-time, onsite role based in Singapore, Singapore. No stipend or salary details were provided in the source, and the number of openings was not specified.