Operating Director

About the Role

Cornerstone Caregiving, recognized as the largest privately owned in-home care company, is dedicated to enabling seniors to age with comfort and dignity within their own homes. Positioned in Monroe, NC, the Operating Director will be instrumental in steering the growth and success of this branch. This role is fully supported by the corporate homebase and a network of fellow Operating Directors and comes with the responsibility of independently managing the office while embodying the company's mission and culture.

Responsibilities

• Lead and oversee the branch operations autonomously while benefiting from extensive corporate training and ongoing support.
• Develop and implement strategic marketing plans to establish Cornerstone Caregiving as the preferred in-home care provider in the region.
• Build and maintain strong partnerships with referral sources such as hospitals, hospices, and senior living facilities.
• Manage recruitment, hiring, onboarding, staffing, and scheduling to ensure adequate coverage and timely response to client and caregiver needs.
• Conduct in-home assessments, develop client relationships, and uphold high levels of client satisfaction.
• Handle financial oversight including budgeting and monitoring profit and loss statements.
• Create a positive workplace culture by motivating the team, establishing morale, and positioning the branch as an employer of choice.

Qualifications and Desired Skills

• Proven leadership experience with successful team management.
• Track record of meeting sales and business development targets.
• Ability to thrive in a fast-paced, autonomous work environment.
• Entrepreneurial mindset eager to grow the branch's presence and profitability.
• Experience in recruitment, hiring processes, and staff supervision.
• Strong interpersonal and communication capabilities.
• Desire for a role outside typical 8-5 desk jobs, taking initiative and embracing challenges.
• Demonstrated grit, resilience, and problem-solving aptitude in dynamic situations.

Compensation and Benefits

• Competitive starting salary tailored to office establishment and growth.
• Quarterly cash profit sharing amounting to 20%, aligned with office financial performance.
• Comprehensive corporate training and continual professional development support.
• Paid health, dental, and vision insurance included.
• Company-provided vehicle with gas reimbursement.
• Cell phone stipend.
• Unlimited paid time off subject to corporate approval for rest and rejuvenation.

Employee Testimonials

Team members consistently praise the supportive work environment, meaningful client relationships, flexibility, and strong company values. From employee recognition programs to management's care for both employees and clients, Cornerstone fosters an inclusive and rewarding workplace culture.

Location and Work Environment

The position is based onsite in Monroe, North Carolina, with a focus on local business development and community engagement.

Additional Information

Applicants are encouraged to provide detailed information about their experience and background during application. Cornerstone Caregiving values candidates willing to embrace an autonomous leadership role with corporate support and a rewarding compensation model.