NDIS Payroll and Invoicing Officer

About Personal Support Australia

Personal Support Australia delivers tailored NDIS and homecare services such as support coordination, supported independent living, and supported disability accommodation. With extensive experience, the organisation is dedicated to enabling clients to reach their goals and foster greater independence. The team prioritises compassion and meaningful connections with clients and their support systems, serving not just as service providers but as collaborative partners in cultivating enriched and empowered lives for individuals with disabilities.

Role Overview

The NDIS Payroll and Invoicing Officer is tasked with ensuring precise processing of payroll and invoicing related to NDIS-funded and homecare supports. Based in Adelaide, SA, this hybrid position offers some flexibility for remote work. Typical responsibilities include managing payroll cycles, ensuring compliance with relevant industrial awards and NDIS pricing structures, generating and issuing client invoices, and handling payment reconciliations. The role demands maintaining accurate financial documentation, addressing payroll and invoicing inquiries from staff, clients, and other stakeholders, as well as partnering with support coordinators and finance teams to guarantee prompt and correct billing. Continuous improvements to payroll and invoicing workflows and delivering clear, respectful communication internally and externally are also key expectations.

Qualifications and Experience

• Proven expertise in payroll administration and services including comprehensive processing and maintaining records.
• Familiarity with payroll tax regulations and financial principles applicable within NDIS and community service sectors.
• Excellent communication ability to clearly explain payroll and invoicing matters to varied stakeholders.
• Experience operating within NDIS, community services, or healthcare contexts, with knowledge of NDIS pricing and billing practices.
• Competence in payroll and accounting software, Microsoft Excel, and standard office tools.
• High attention to detail, strong numerical accuracy, plus organisational skills to effectively balance multiple priorities.
• Understanding and commitment to confidentiality, data security, and ethical management of financial and personal information.