Lead Solutions Consultant

About the Company

Docusign is a global leader in digital agreement technology, serving over 1.5 million customers and more than a billion users across 180 countries. Their Intelligent Agreement Management platform revolutionizes how businesses manage agreements by integrating business-critical data previously locked in disconnected documents, streamlining contract lifecycle management and e-signatures for enterprises.

Role Overview

As the Lead Solutions Consultant for the EMEA region, you will act as the main technical liaison between Docusign's Intelligent Agreement Management platform and customers. By collaborating closely with sales teams, you will identify and understand complex customer challenges and architectural requirements to build tailored, AI-enhanced agreement workflow solutions. You will provide trusted advisory to key stakeholders and help secure new business opportunities within the region. This individual contributor position reports to the Manager of Solution Consulting for EMEA.

Key Responsibilities

• Work alongside Solutions Consulting and Field Sales teams to develop and win new customers in the EMEA region.
• Analyze and document intricate business problems, processes, and enterprise systems.
• Engage in insightful technical and business discussions with stakeholders at various organizational levels, offering industry expertise.
• Build technical trust through product knowledge, customized demos, Q&A sessions, and business process visualizations.
• Clearly communicate recommended solutions and their business benefits to diverse audiences.
• Serve as an authority on the Docusign IAM platform and AI integrations within SaaS ecosystems.
• Collaborate cross-functionally to deliver an exceptional purchasing experience.

Work Arrangement

This position is hybrid, requiring presence in the office at least three days per week, balancing remote and onsite work.

Candidate Qualifications

• Minimum of 8 years’ experience in pre-sales or consulting roles within enterprise SaaS environments or comparable experience.
• Proficiency with AI platforms, APIs, and complex enterprise technology stacks.
• Excellent English communication skills.
• Bachelor's degree or equivalent professional experience.
• Experience engaging executive-level audiences and articulating business value propositions.
• Skilled in technical documentation such as workflow diagrams, proposals, statements of work, and RFPs.

Preferred Experience

• Familiarity with enterprise systems including ERP, CRM, and ECM platforms.
• Background in manufacturing, automotive, technology, services, or life sciences sectors.
• Willingness to travel at least 30% of the time.

Company Culture

Docusign fosters an inclusive environment where trust, honesty, and equal opportunity are core values. Employees are empowered to contribute meaningfully to build a better future, both within the company and in the global community.

Accommodation

The company is dedicated to providing reasonable accommodations for applicants with disabilities and religious needs throughout the recruitment process. Contact is available for assistance during application or technical difficulties.