Key Account Executive - Field Sales at Airtel Payments Bank

About the Role

The Key Account Executive will be responsible for acquiring and overseeing corporate and key accounts, focusing on factories, manufacturing units, security agencies, manpower agencies, labor contractors, and facility-management companies. The primary task involves acquiring salary accounts for blue-collar workers, especially employees who have migrated to industrial areas like MIDC in and around Nagpur. This multi-faceted position combines B2B corporate acquisition, B2E employee onboarding, field sales, and ongoing relationship management.

Responsibilities

• Identify and onboard corporate clients in industries, security, manpower agencies, and contractors with significant employee bases.
• Engage with HR, Admin, Payroll, Plant Heads, and business owners to promote salary-account offerings.
• Conduct field visits within industrial zones such as Hingna MIDC, Butibori MIDC, Wadi, and expand territory to nearby clusters including Chandrapur if required.
• Generate leads via on-ground visits, area mapping, referrals, and local business networks.
• Set up employee onboarding camps and facilitate account opening drives at corporate locations including KYC compliance and account activation.
• Educate employees on digital banking services such as UPI along with account features.
• Continuously follow up on pending applications ensuring maximum account activation and salary-credit usage.
• Maintain long-term relationships and manage corporate accounts to encourage employee salary account adoption and retention.
• Map industrial territories to maintain a robust pipeline of potential customers and identify new business through existing relationships.
• Regularly update CRM/MIS systems and submit daily performance reports.

Working Hours and Daily Activities

Daily routines involve a 9:30 AM meeting for planning, target reviews, and field allocation, followed by field visits, corporate meetings, account-opening camps, KYC completion, and patient follow-ups. Proper documentation and adherence to compliance protocols aremandatory.

Performance Metrics

• Number of new corporate/key accounts acquired.
• Quantity of salary accounts opened and activated.
• Employee penetration and sustained salary credits.
• Lead generation and conversion rates.
• Corporate relationship growth and retention.
• Daily and monthly targets achievement.

Compliance

• Strict adherence to KYC, onboarding procedures, and SOPs.
• Ensure precise customer documentation and compliance with data privacy norms.
• Prevent mis-selling and unauthorized commitments.
• Effective escalation and resolution of customer concerns.

Candidate Profile

• Preferred education: Graduate in any discipline.
• Relevant experience in BFSI, banking, fintech, B2B or corporate sales, salary-account acquisition, CASA, payments, or manpower staffing sectors.
• Excellent communication and interpersonal skills suitable for engagement with senior corporate executives and blue-collar employees.
• Proficiency in lead generation, negotiation, target management, and follow-ups.
• Comfortable with frequent industrial travel and fieldwork.
• Basic familiarity with Excel, CRM software, and Management Information Systems.