Front Office Agent

Overview

Located in Langeoog, Lower Saxony, Germany, this full-time position is available immediately. Preferably candidates should have two years of professional experience and completed vocational training in hotel management. Fluency in both German and English is required.

About Us

Join Silt & Sand, part of the HIIVE Hotels Group GmbH, known for creating welcoming and comfortable environments in their hotels located in Oldenburg, Carolinensiel, and Langeoog. We emphasize personal authenticity, continuous growth, and improvement. Our approach goes beyond a traditional 9 to 5 job; we prioritize work-life balance to make the "work" experience as rewarding as life outside work.

Key Responsibilities

• Welcome guests warmly, serving as the first point of contact with a friendly demeanor.
• Handle incoming booking inquiries in the absence of the reservations department.
• Communicate guest feedback promptly to relevant departments to enhance their experience.
• Manage cash handling and record guest accounts during your shift.
• Demonstrate teamwork and strong organizational skills during the check-in and check-out processes.