Field Account Manager - Strategic Account

Role Overview

The Field Account Manager for Strategic Accounts is a field-based position responsible for driving focused growth and uncovering new opportunities within designated key accounts at Sartorius. This role involves leading commercial execution, cultivating multi-level relationships, overseeing comprehensive commercial negotiations, ensuring manufacturing continuity, managing coordinated technology transfers, and fostering collaboration across departments to maximize customer value and adoption over the long term.

Key Responsibilities

• Strengthen relationships with key stakeholders, including senior decision-makers, influencers, and site-level personnel within assigned accounts, serving as the central point for commercial issues to build trust and robust partnerships.
• Implement key account plans by directing commercial activities, identifying growth opportunities aligned with customer priorities and roadmaps, and increasing Sartorius' share-of-wallet in the designated accounts.
• Manage progression of commercial opportunities within scope—covering proposal development, negotiations, and contract finalizations—with a focus on pricing, delivery, and high-quality deal closure to improve win rates and accelerate sales cycles.
• Coordinate cross-functional efforts involving Business Units Tech Sales, PLCM, Specialist Single-Use KAM, and Central Sales to deliver integrated solutions across multiple sites, facilitating tech transfers and timely opportunity advancement.
• Expand portfolio penetration by activating new applications, developing qualified commercial opportunities, and safeguarding existing manufacturing business and installed base stability. Balance short-, mid-, and long-term pipeline construction to convert customer needs into revenue.
• Utilize Salesforce (SFDC) actively to keep pipelines current, record all customer interactions, maintain accurate forecasts, and enable data-driven account management, including timely updates on opportunity statuses and closure timings.

Qualifications & Skills

• Bachelor’s degree in Life Sciences, Engineering, or related disciplines.
• Minimum 5 years of experience managing strategic and complex accounts within life sciences or technical sectors.
• Strong commercial insight with a successful track record of generating and finalizing complex deals.
• Effective communication skills, able to influence senior-level and diverse stakeholders and collaborate with Technical Sales teams to build complex solutions.
• Expertise in using CRM systems, especially Salesforce (SFDC), for managing pipelines, forecasting, and sales performance analytics.
• Strategic thinker with analytical capability to manage intricate, multi-site account environments.
• Willingness to travel extensively (over 50% of time), as the role primarily involves external customer engagement.

About Sartorius

Sartorius contributes significantly to medical advances by helping accelerate the development of therapies for serious diseases such as cancer and dementia. Our technology enables translating scientific discoveries into effective treatments and delivering them globally to patients. We prioritize teamwork, innovation, and personal growth in a fast-paced international setting.

If you are driven to make a difference and grow your career, join our global team and help shape the future of healthcare.