Executive Assistant

About Us

EnergyAustralia is one of Australia's largest energy providers committed to leading the transition to a net zero future. We focus on innovation in electrification, renewables, and sustainability to deliver centralized energy solutions for modern communities. Our workforce is essential to achieving our mission.

Role Overview

We are looking for a highly organized and proactive Executive Assistant to support our Chief Customer Officer within the Customer business unit. You will manage a demanding and dynamic workload, working closely with an enterprise-wide network and leading a small team of coordinators. Your role is critical in ensuring seamless executive functioning through comprehensive diary, travel, and stakeholder management.

Key Responsibilities

• Effectively manage the Executive’s calendar by screening, prioritizing, and coordinating appointments and meetings, adopting proactive scheduling practices with minimal supervision.
• Oversee complete travel arrangements including flight and hotel bookings, visa processing, directions, commuting times, and ground transportation with high attention to detail.
• Supervise and mentor three Customer Team Coordinators and one remote Site Operations Coordinator, fostering their professional development.
• Engage in the Community of Practice for Executive and Team Assistants, providing support during absences and leave coverage.
• Prepare critical documents for Executive Leadership Team and Board meetings, track follow-ups on action items while maintaining strict confidentiality.
• Manage financial processes including creation of purchase requisitions and routine invoice reconciliation.
• Handle sensitive issue escalation and approval management aligned with Executive expectations, alerting on pending matters.
• Organize various functional forums end-to-end, including agenda preparation, invitations, minute-taking, and action tracking.
• Plan and coordinate offsites, team events, and other initiatives to promote team engagement.

Candidate Profile

• Significant experience supporting senior executives with broad organizational responsibility, ideally within large corporate environments.
• Proven leadership experience supervising direct reports.
• Excellent verbal and written communication skills, confident in providing honest feedback and holding executives accountable professionally.
• Highly proactive, anticipates needs ahead of time and acts efficiently to achieve optimal outcomes.
• Exceptional attention to detail and commitment to reliability and accuracy.
• Strong interpersonal skills to foster productive relationships across teams.
• Capable of owning issues with accountability and maintaining composure in fast-paced, challenging situations.
• Absolute integrity and discretion in handling confidential information.

Work Arrangement

The role is predominantly office-based in Docklands, Victoria, with an expectation to be onsite four days per week, supporting a collaborative and team-focused work environment.

Why Choose EnergyAustralia?

• Employee discounts on utility services and various brands.
• Generous 20 weeks paid, fully gender-equal parental leave.
• Flexible, team-centric working arrangements through the Energise Program.
• Recognition and incentive programs celebrating excellent performance.
• A supportive and inclusive culture embracing diversity and authenticity.

Diversity and Inclusion

We are an equal opportunity employer encouraging applications from Aboriginal and Torres Strait Islander peoples, individuals with disabilities, and members of the LGBTQ+ community.