Director of Revenue

About Faena The Red Sea

The FAENA Movement represents a unique blend of art, culture, and community deeply rooted in soulful Southern traditions and elevated by imaginative design. This culture emphasizes genuine hospitality and transformative guest experiences. Expanding on acclaimed properties in Buenos Aires, Miami Beach, and New York City, Faena The Red Sea in Saudi Arabia marks a visionary new chapter, focusing on exceptional luxury and creative excellence.

Role Overview

As the Director of Revenue, you will lead key revenue management initiatives across the Faena portfolio, driving strategies that maximize demand, optimize pricing, and enhance financial returns. Your leadership will ensure alignment across departments and contribute significantly to delivering outstanding luxury hospitality experiences.

Core Responsibilities

• Analyze group and transient business trends over a five-year period to support Faena Hotels in improving demand, availability, and revenue outcomes.
• Provide vital data-driven insights affecting short-term revenue factors such as occupancy rates, average daily rate, and overall room profitability throughout the operational year.
• Participate actively in daily revenue meetings, sales strategy discussions, and property visits to ensure responsiveness to evolving market conditions.
• Examine STAR Reports and RevPAR index shifts to forecast trends and guide revenue optimization strategies.
• Share and implement best practices in revenue management across the portfolio to achieve consistent performance improvements.
• Monitor industry, market, and economic developments, delivering pertinent updates to leadership and advisory teams.
• Collaborate with marketing teams to create targeted campaigns that stimulate demand during slower periods and increase booking rates.
• Lead monthly forecasting reviews aiming for forecast accuracy within ±5% across all properties.
• Contribute to the annual operating plan and formulate a revenue management strategy aligned with Faena’s overarching vision.
• Build strong relationships with brand partners, ownership groups, third-party online travel agencies, and relevant industry organizations such as HSMAI and local academic institutions.
• Support displacement analysis and revenue decision-making processes for group bookings, including extended stays.
• Oversee the annual RFP process ensuring strategic insight and alignment.
• Train and mentor sales and front office personnel on revenue management principles and tools to maximize revenue potential.
• Champion adoption and effective utilization of revenue management technologies across all properties and brands.

Qualifications

• At least 7 to 10 years’ experience in revenue management within luxury or lifestyle hospitality brands, ideally overseeing multiple properties.
• Expertise in forecasting, pricing, and demand management focused on maximizing RevPAR and total revenue.
• Proficiency with revenue management platforms such as IDeaS or Duetto, alongside hotel PMS and CRM systems.
• Strong analytical ability to interpret STAR reports, market data, and financial metrics for strategic planning.
• Excellent collaborator with strong communication and stakeholder management skills across sales, marketing, and operations.
• Proven leadership in training teams to improve revenue management skills and performance.
• Insight into Middle Eastern and specifically Saudi Arabian market dynamics is a significant plus.
• Highly organized with ability to manage competing priorities and deliver results in a fast-moving environment.
• Strong problem-solving aptitude with strategic, detail-oriented, and results-driven approach.
• Understanding of hospitality standards, brand positioning, and pursuit of guest experience excellence.