Digital Channels and Internal Communications Coordinator

About the Role

Inbox Business Technologies seeks a skilled Digital Channels and Internal Communications Coordinator to manage and coordinate communication platforms. The role involves publishing and scheduling content, managing version control, and ensuring timely distribution through various digital channels such as SharePoint, intranet/CMS, email, digital signage, and e-learning platforms.

Key Responsibilities

• Schedule and publish content across multiple digital communication tools including SharePoint, intranet systems, email, digital signage, and e-learning modules.
• Oversee the content calendar, maintain publishing schedules, and manage version control processes.
• Create and distribute email newsletters and campaigns while monitoring basic delivery analytics.
• Organize and upload e-learning and LMS content collaboratively with training teams when applicable.
• Provide initial support for channel administration and troubleshoot issues as needed.

Qualifications and Requirements

• Three to six years of experience in digital channel management, internal communications, or content publishing.
• Proficient practical experience with SharePoint, intranet/CMS platforms, and email campaign tools such as Microsoft or Mailchimp.
• Skills in SharePoint and intranet content publishing, including version control procedures.
• Experience using digital signage systems and managing content calendars.
• Basic knowledge of HTML for content management.
• Certifications related to Microsoft 365 or SharePoint are advantageous.
• Fluent English language abilities are required.