Data Entry Specialist

Position Overview

RoShay Services is looking for a meticulous Data Entry Specialist to handle order processing and maintain accurate, timely data records.

Primary Duties

• Enter orders accurately, adhering to standard processes to achieve same-day shipping targets.
• Respond quickly to customer calls and emails, keeping detailed records of communications.
• Work collaboratively with teams like Distribution, Accounting, Supply Chain, and Manufacturing to address and resolve shipment issues.
• Handle multiple requests simultaneously, escalating complex problems as needed.
• Participate in initiatives to enhance workflows and improve procedures.
• Report issues proactively to supervisors and follow established order handling protocols.

Qualifications and Skills

• Bachelor’s degree in Business Administration or a related discipline, or similar professional experience.
• At least two years of experience in data or order entry or working in customer service roles.
• Exceptional attention to detail and strong organizational abilities.
• Capable of multitasking and operating effectively under pressure while adapting swiftly to changing situations.
• Proficient communication, teamwork, and problem-solving capabilities.
• Comfortable communicating by phone and skilled in diligent follow-up and time management.

Additional Information

This position provides chances for career advancement in a cooperative environment that values innovation and high standards.