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Customer Service Representative
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 18,000 – INR 21,000 / month
- Openings
- 1
- Posted
- 2 કલાક પેહલા
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
Join our team as a Customer Service Representative based in Bengaluru, Karnataka. This role involves managing inbound customer queries through calls and written communication channels, providing precise information about various products and financial services, and resolving issues within established service level agreements (SLAs). The position aims to maintain excellent customer satisfaction and uphold quality standards consistently.
Key Responsibilities
- Respond to incoming customer inquiries via phone and written communication.
- Deliver accurate and clear information regarding products, services, and financial solutions.
- Address and resolve customer issues promptly according to defined SLAs.
- Maintain a high level of customer satisfaction and adhere to quality benchmarks.
How they work
Communication
Attention to Detail