Customer Group Manager - Energy

Summary of the Role

As a Customer Group Manager focusing on the Energy sector, you will oversee sales operations within the Oil & Gas segment in Qatar. Your mission includes promoting Jotun's products and services, utilizing structured sales methodologies to enhance business growth, fortify client relationships, and meet or exceed sales targets, gross margin goals, receivables (DSO), and market share ambitions. This position reports directly to the Sales Manager for Protective and Marine Coating.

• Discover and cultivate new business prospects locally to increase market share and profitability.
• Promote and sell designated product lines within specified territories by maintaining frequent customer contact, developing strong relationships, and collecting market intelligence.
• Oversee project follow-ups within assigned regions, collaborating with project teams to confirm specification and use of Jotun products to reach sales objectives.
• Manage customer concerns efficiently, resolving issues personally or escalating as required.
• Work in close alignment with internal departments to guarantee prompt delivery, excellent customer service, and harmony with company goals.
• Supervise customer payment collections, ensuring compliance with agreed payment terms and targets for days outstanding.
• Execute sales strategies to meet assigned volume and margin targets, contributing to overall company profitability.
• Keep track of market trends, demand shifts, economic factors, and competitor activity within the territory to identify expansion opportunities.
• Where appropriate, lead and support sales teams by establishing clear objectives, mentoring, and monitoring performance to align with company values known as The Penguin Spirit.

Qualifications and Attributes

• A bachelor's degree in a relevant discipline.
• A minimum of five years' experience in the Oil & Gas sector.
• Proficiency in English, both spoken and written.
• Demonstrates the ability to identify and capitalize on commercial opportunities with a positive influence on growth and profitability.
• Strong focus on profitability management including risk assessment and financial implications on margins and cash flow.
• Effective persuasion and communication skills to promote plans and ideas successfully.
• Ability to establish and utilize an extensive network of contacts to achieve objectives.
• Strong analytical and problem-solving skills to quickly evaluate complex issues and make sound decisions.
• Committed to compliance with company policies, executing plans with determination, and delivering high-quality outcomes.

Company & Position Details

The role is based at Jotun Paints Qatar W.L.L., part of Jotun Middle East, India and Africa (MEIA). Founded in 1985, the Qatar operation is a key market within MEIA, boasting a sales office, warehouse, and an expanding team focused on market growth, innovation, and profitability. Jotun has a longstanding presence in MEIA since 1962 and promotes a diverse, inclusive corporate culture grounded in values of Care, Respect, Loyalty, and Boldness.

Jotun offers extensive professional and personal growth opportunities, including on-the-job training and access to Jotun Academy. Employees enjoy a supportive environment fostering continuous innovation in high-quality products, along with an inclusive culture valuing diversity across numerous dimensions. Accommodations are available upon request for candidates needing interview support.

Additional Information

• Contract Type: Regular
• Employment Type: Full Time
• Location: Doha, Qatar
• Closing Date for Applications: August 6, 2026