Customer Delivery Driver

About the Position

This role involves delivering customer shopping orders across Huntingdon and surrounding areas. The position requires availability primarily on Sundays, Mondays, and Saturdays from 8:30 AM to 6:30 PM. A starting pay of 34.18 per hour is offered, with higher compensation 35.45 per hour for locations inside the M25, plus possible additional location-based bonuses. The company guarantees a minimum of 16 hours of work weekly, but will consider applicants seeking fewer hours, not less than 12.

Key Duties

• Maintain cleanliness and organization of delivery vehicles and trays.
• Ensure the yard area is left clean and clear of debris; collect litter as noticed.
• Participate in washing trays as per instructions.
• Load vehicles appropriately and ensure they meet roadworthiness standards.
• Communicate with customers regarding order changes, substitutions, or refunds.
• Handle all deliveries with care and professionalism.
• Inform customers about substitution policies and associated costs.
• Deliver orders within assigned customer time slots.
• Contact customers ahead of arrival for early deliveries.
• Notify store or center if running 30 minutes or more late.

Candidate Requirements

• Ability to collaborate and build relationships with colleagues to enhance team spirit.
• Friendly and welcoming manner in all customer and team interactions, taking time to understand customer needs and expressing gratitude.
• Responsive and adaptable to customer needs and store changes.
• Energetic and motivated to exceed expectations, balancing work and personal life effectively.
• Willingness to share suggestions to improve store operations.
• Must hold a full UK, EU, or EEA driving license (full or automatic) for at least 12 months with no more than 3 penalty points.
• Compliance with Great Britain domestic driving regulations.

Benefits and Perks

• Starting with 20 days holiday plus one personal day, increasing to 22 days after 12 months, inclusive of bank holidays.
• Flexible working arrangements available from day one.
• Colleague discount offers include 10% regular discount and 15% during pay day weekends, potentially saving up to 3,000 annually via a Colleague Clubcard, which can also be shared with family members.
• Access to complimentary wellbeing resources for mental, physical, and life support.
• Life insurance covering five times annual pay and a pension scheme with up to 7.5% company contribution matching.
• Wide range of benefits including various discounts, shares, and cycle-to-work schemes.
• Uniform provided along with policies catering to diverse life circumstances.
• Opportunities to participate in colleague networks that celebrate diversity and inclusion.

Additional Information

The employer prioritizes diversity, equity, and inclusion, welcoming applicants from all backgrounds and encouraging discussions about flexible work arrangements. Candidates must be aged over the school leaving age, with specific age requirements for roles involving early or late shifts or certain work areas. Only applicants aged 18 or older are accepted for these roles. The recruitment process accommodates accessibility needs, and the company maintains a Disability Confident Leader accreditation. Candidates may receive feedback only if invited for an interview.

Company Overview

Tesco's vision is to be every customer's preferred shopping option, delivering superior service both at home and on the move. Their commitment centers on serving customers, communities, and the environment responsibly and sustainably.