Crowd Controller / Security Officer
Vault Protective Security Services
Mandurah, Western Australia, Australia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 6 કલાક પેહલા
- Work mode
- In office
- Resume
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Job description
About the Company and Role
Join Vault Protective Security Services, a respected security provider in Western Australia known for delivering excellent service to the hospitality sector. Established in 2011, the company partners with well-known venues across the region. We are expanding our team in the Mandurah area, aiming to hire approachable, customer-oriented Crowd Controllers to ensure safety and a welcoming environment at local hospitality venues.
Responsibilities
- Provide a friendly and welcoming presence to patrons entering venues.
- Manage entry by screening guests according to Responsible Service of Alcohol (RSA) standards and venue policies.
- Observe patron behaviour, employing communication and proactive de-escalation methods to defuse conflicts.
- Maintain clear, professional communication with colleagues using two-way radios.
- Ensure venue safety for all guests and staff.
- Accurately report incidents following established protocols.
- Support emergency evacuations and administer first aid or CPR when necessary.
Candidate Requirements
- Reside in or have reliable travel means to Mandurah venues.
- Possess 3 to 6 months of practical experience in security or crowd control roles.
- Hold a valid Western Australia Crowd Control license.
- Hold valid First Aid and Responsible Service of Alcohol certificates.
- Be comfortable with two-way radio communications.
- Have legal eligibility to work in Australia.
- Available to work weekend evenings.
Desired Qualifications
- Living in Mandurah, Rockingham, or neighbouring southern suburbs.
- Previous hospitality venue experience (pubs, bars, taverns).
- Background in customer service or hospitality fields.
Benefits
- Local work opportunities saving commute time and expenses.
- Competitive pay reflecting role demands and responsibilities.
- Access to skill-building workshops in conflict management and venue safety.
- Complimentary counselling services for employees and their families.
- A positive work culture led by experienced industry professionals.
- Flexible scheduling aligned with your availability.
Industry
Security Services