Cost Optimisation Product Manager

About the Company

Social Discovery Group (SDG) is an organization specializing in social discovery, addressing problems such as loneliness, isolation, and disconnection by fostering virtual intimacy as the modern norm. Their products revolutionize how people engage and connect across different cultures worldwide. The company comprises an international team of IT professionals and digital nomads working remotely, and it has earned recognition as a "Great Place to Work" twice (in the USA and Japan, 2024–2025) and ranked among the Top-5 companies for Work-From-Anywhere jobs in 2025.

Role Overview

We seek a Cost Optimisation Product Manager responsible for transforming partner cost optimisation processes into a fully autonomous product. This role involves owning the entire product lifecycle—from conceptualization through delivery—focusing on replacing manual operations, automating problem resolution, and enhancing business profitability.

Key Responsibilities

• Lead the complete product lifecycle including discovery, prioritization, specification, delivery, and iterative improvement.
• Analyze and map current manual operations related to partner analytics, escalations, write-offs, refunds, and chargebacks and eliminate them with product-driven solutions.
• Develop a product that automatically identifies cost-reduction opportunities, replacing manual reporting with real-time actionable insights.
• Create partner-facing workflows that resolve issues automatically without human involvement, including automated write-off processing, refund and chargeback handling, and payout adjustments.
• Define and implement key performance indicators such as cost per partner, manual task volume, resolution times, and revenue share trends to measure product effectiveness.
• Collaborate closely with engineering and data teams by producing clear specifications, removing development obstacles, and managing the roadmap.
• Identify and adopt tools such as CRM automation, reporting pipelines, and workflow engines to minimize manual workload across teams.
• Develop and execute a strategic roadmap with clear, quantifiable fiscal benefits.

Candidate Expectations

• Proficiency in English and Russian at C1 level is required; knowledge of Spanish or Mandarin is a significant advantage.
• Demonstrated product management experience delivering internal tools, automation platforms, or operational products.
• Strong analytical skills with the ability to interpret data, formulate hypotheses, and validate them through implementation.
• Experience managing partner networks, marketplace operations, or vendor management as a product owner.
• Ability to convert complex operational challenges into well-defined product requirements.
• Advanced capability in Google Sheets and data tooling to prototype workflows before development.
• Background in finance, billing, or cost optimisation is highly desirable.

Benefits and Perks

• Full-time remote work opportunity.
• Salary details disclosed during recruitment and prior to employment commencement.
• 28 calendar days of annual vacation plus 7 wellness days per year usable for personal wellbeing without classifying as sick leave.
• Bonus incentives up to $5,000 for successful candidate referrals.
• Company covers 50% of the cost for professional training, international conferences, and meetings.
• Corporate discounts on English language courses.
• Health benefit compensation up to $1,000 gross annually if corporate medical insurance is not applicable; usable towards personal or family healthcare expenses.
• Provision or reimbursement for a well-equipped workplace setup—including furniture and internet costs—up to $1,000 gross once every three years.
• An internal gamified gratitude system allowing for earning and exchanging bonuses for merchandise, team activities, or wellness services.