Client Service Executive

About the Role

We are looking for a meticulous and proactive Service Executive to support our company’s front and back-office processes. Reporting to a supervisor, you will contribute to seamless operations and ensure client satisfaction through diligent management and communication.

Primary Responsibilities

• Handling data management tasks and supporting operational activities.
• Providing attentive client servicing and performing regular reviews.
• Coordinating seminars, webinars, and informal company events.
• Conducting follow-ups related to ongoing work and providing necessary support.

Required Skills and Qualifications

• Graduation or equivalent academic qualification; extra certifications or degrees considered a plus.
• Experience of 1-2 years in operations, support, or back office roles, demonstrating strong organizational skills. Freshers are also encouraged to apply.
• Excellent verbal and written communication skills aimed at effective client interaction.
• Proficiency in MS Office suite and database management tools.
• High attention to detail and accuracy especially in data entry and documentation.
• Ability to work both independently and as part of a team.
• Adaptability along with strong multitasking abilities.
• Patience and empathy when addressing client needs.

Development Opportunities

The role opens pathways to career advancement including positions such as Senior Service Executive and Relationship Manager within the organization.