Cleaner

About the Role

We are seeking a dependable and meticulous Cleaner to handle cleaning services for residential rental properties. Responsibilities include performing move-in, move-out, turnover cleans, and preparing properties for listing. Our client is a full-service leasing company leveraging proprietary technology to help landlords lease properties faster, minimize vacancies, and thoroughly screen renters. They manage listings on MLS and over 20 platforms, handling the process from listing through move-in.

Key Responsibilities

• Visit residential rental properties to conduct cleaning services such as move-in/move-out cleans, rental turnovers, and listing preparations.
• Perform standard residential cleaning to company quality standards.
• Clean all rooms including kitchens, bathrooms, bedrooms, living areas, and hallways, along with appliances, floors, surfaces, cabinets, and fixtures.
• Remove dirt, dust, debris, garbage, and any leftover items as needed.
• Wipe down counters, sinks, mirrors, doors, baseboards, and high-touch surfaces.
• Vacuum, sweep, mop, and sanitize floors.
• Clean inside appliances like refrigerators, stoves, ovens, microwaves, dishwashers, washers, and dryers when required.
• Identify areas needing additional cleaning, junk removal, repairs, or maintenance for follow-up actions.
• Take clear before-and-after photos and videos documenting the cleaning process.
• Provide thorough updates with notes, photos, and videos after each cleaning appointment.
• Communicate professionally with landlords, applicants, tenants (when relevant), and internal teams.
• Follow company protocols, cleaning checklists, access instructions, and appointment details meticulously.

Additional Cleaning Tasks May Include

• Deep cleaning and general move-in/move-out cleaning.
• Specialized kitchen, bathroom, appliance, floor, dusting, cabinet, drawer, window sill, and baseboard cleaning.
• Garbage removal and light debris cleanup.
• Ensuring properties are listing-ready for photos, showings, inspections, or occupancy.

Requirements and Qualifications

• Previous experience in cleaning roles such as housekeeper, residential cleaner, cleaning contractor, or similar.
• Comprehensive knowledge of residential cleaning standards.
• Reliable personal transportation to travel between properties.
• Possession of necessary cleaning tools and supplies for each assignment.
• Comfort and ability to work independently on-site at various rental properties.
• Ownership of an iPhone 13 or equivalent smartphone equipped with a high-quality camera for documentation.
• Capability to take clear photographs and videos of properties and cleaning results.
• Effective written communication skills to submit detailed notes and updates after visits.
• Self-motivated, punctual, professional, and detail-focused with the ability to follow instructions and checklists.
• Respectful communication with landlords, applicants, tenants, and team members.

Preferred Experience

• Background in move-in, move-out, or rental turnover cleaning.
• Experience preparing rental homes for marketing including photos, inspections, and showings.
• Skills in spotting damage, maintenance issues, junk removal needs, pest problems, access concerns, or safety risks.
• Previous independent work in field roles for property management, leasing, cleaning, or home services.

Ideal Candidate Profile

The perfect candidate is reliable and highly detail-oriented, comfortable operating independently at rental residences. They take pride in delivering clean, professional results ensuring properties meet all readiness standards for photos, showings, inspections, and tenant move-ins. They strictly adhere to instructions, complete checklists thoroughly, and document work comprehensively with photos and videos, reporting any issues promptly. Punctuality, respectfulness, organization, and clear communication with all stakeholders are essential traits.

Field Role Essentials

• Dependable transportation for travel between rental locations.
• Own cleaning instruments and materials for each booked appointment.
• A smartphone with quality camera capabilities to document work and property conditions.
• Travel flexibility to visit different rental properties as scheduled.
• Timely submission of detailed updates, pictures, videos, and notes following each task.

Important Notes

This position centers on cleaning tasks and ensuring properties are prepared for leasing activities. Cleaners are responsible for reporting issues such as damage, maintenance needs, junk removal, pest infestations, access problems, or unsafe conditions so the relevant teams can take appropriate follow-up actions.