Caretaker

Role Overview

Manchester City Council is seeking a dedicated Caretaker to join its Mobile Caretaking service, ensuring the upkeep and safety of communal residential buildings across North Manchester. This permanent, full-time position contributes significantly to maintaining high standards of cleanliness, health and safety compliance, and resident satisfaction within multiple high-rise blocks.

Key Responsibilities

• Deliver thorough cleaning and janitorial services across all communal areas, including landings, stairs, lifts, bin chutes, store rooms, and bin rooms.
• Maintain buildings and external communal spaces such as gardens and car parks, ensuring timely management and follow-up of repairs.
• Oversee health and safety compliance by conducting risk assessments, routine safety checks, and escalating any concerns appropriately.
• Serve as a responsible key holder, managing building security and reporting antisocial behavior incidents to the housing team.
• Regularly inspect service areas including lifts, communal entrances, stairs, and machinery rooms, while maintaining accurate safety documentation.
• Liaise with repair contractors via the Customer Contact Centre to ensure efficient resolution of maintenance requests, especially for vulnerable residents.
• Act as a primary contact for residents, providing assistance and directing queries to relevant services when necessary.
• Work independently with minimal supervision while prioritizing tasks effectively.
• Perform physically demanding manual tasks, which include walking and standing for extended periods.
• Maintain strong customer service skills and collaborate with colleagues, stakeholders, and partner agencies.

Working Conditions and Additional Information

The role requires working 35 hours weekly, primarily onsite with occasional Saturday shifts (8:00 am to 12:00 pm), compensated as overtime. Occasional use of a personal vehicle for council business may be necessary, with a casual car allowance provided per mile driven. A valid full driving licence and relevant documentation are mandatory. The position is subject to medical clearance, Disclosure and Barring Service (DBS) checks, and compliance with employment and safety guidelines.

Eligibility and Legal Requirements

• Applicants must possess the legal right to work in the UK; visa sponsorship is not available.
• Pre-employment checks include right to work proof, references, qualifications verification, DBS check, and driving licence validation.
• The role is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended).

Equality, Diversity, and Inclusion

Manchester City Council is committed to fostering an inclusive and diverse workforce and welcomes applications from candidates of all backgrounds, particularly Black, Asian, Minority Ethnic communities, disabled individuals, and young people. The Council operates as a Disability Confident Employer and provides support through dedicated staff networks.

Benefits

• Annual leave starting at 26 days plus bank holidays, increasing to 31 days after five years of service, with an option to purchase additional leave.
• Enrollment in the UK's largest local government pension scheme, including life insurance coverage.
• Enhanced parental and carers leave provisions.
• Access to various discounts and schemes such as the cycle to work program, flu vaccinations, and eye tests.
• Comprehensive learning and development opportunities, including workshops, training, apprenticeships, and qualifications.
• Paid volunteering leave of up to three days per year (pro-rated).
• Membership in the Good Employment Charter, reflecting commitment to secure, flexible work and health and wellbeing support.

Application and Selection Process

Applications close on 7 September 2026 at 11:59 pm. Interviews will be conducted face-to-face. Candidates may request interview adjustments to ensure fair assessment. All application details must be truthful and based on personal experience; plagiarism or AI-generated untruths may result in withdrawal or disciplinary measures.