Business Support Administrator

About Elite Projects Electrical Maintenance

Elite Projects Electrical Maintenance (Elite-PEM) is a highly regarded, award-winning commercial electrical contractor providing project and maintenance services across the Central Coast, Lake Macquarie, Hunter, and wider New South Wales. Our expertise covers commercial construction, facilities maintenance, Level 2 ASP services, EV charging infrastructure, renewable energy, and critical infrastructure. We collaborate with local governments, commercial builders, facility managers, national brands, and businesses that prioritize professionalism, quality, and reliability.

Role Overview

We are expanding and seeking a well-organized, proactive, and motivated Business Support Administrator to join our team. Working directly with the Director, you will ensure smooth business operations behind the scenes while guaranteeing a professional and positive experience for our customers. This diverse role offers real responsibility, flexibility, and opportunities for growth within an evolving company.

Key Responsibilities

• Deliver executive and administrative support to the Director, managing priorities and ensuring seamless daily business operations.
• Serve as the primary contact for customer inquiries via telephone and email, providing courteous and professional assistance.
• Assist with finance-related tasks including accounts payable, receivable, payroll, and invoicing utilizing Xero software.
• Maintain accurate records, business documentation, and office systems to support efficient operations.
• Support marketing efforts by scheduling social media posts and aiding with website content updates.
• Provide administrative assistance to broader teams as necessary and contribute to ongoing process and system enhancements.

Candidate Profile

Ideal candidates will demonstrate excellent organizational skills, professionalism, and pride in producing high-quality work. Desired qualifications and skills include:

• Relevant experience in administration, business support, or comparable roles.
• Familiarity with Xero for managing accounts payable, receivable, and payroll, or willingness and aptitude to quickly learn.
• Strong communication skills, both written and verbal.
• Exceptional attention to detail and organization.
• Ability to juggle multiple tasks while maintaining accuracy.
• Self-motivated with confidence to work independently and take initiative.
• Proficient in Microsoft Office or Microsoft 365 applications.
• Possession of a current driver's license.
• Availability to work four days weekly, including Fridays.

Additional advantageous experience includes familiarity with Simpro, Canva, Meta Business Suite, or a background in electrical, construction, or trades sectors.

Why Join Us?

• Hourly pay starting from $33.50 to $36, with regular reviews for performance and remuneration adjustments.
• Opportunities for performance-based bonuses.
• Flexible work schedule across four days per week with potential for increased hours as business grows.
• Paid leave for children's birthdays.
• Access to ongoing training and career development.
• A supportive, family-like team environment that values your contributions.
• A chance to work closely with leadership and influence business operations significantly.

Company Culture

Elite prides itself on a supportive culture that values professionalism, accountability, continuous improvement, and collaborative teamwork. We welcome ideas, recognize individual efforts, and foster personal and professional growth as the organization evolves.

Application Process

If you seek a role with long-term career potential where your efforts have meaningful impact, we encourage you to apply by submitting a resume and cover letter outlining your suitability for this role and alignment with Elite's values. Applications will be reviewed as received.