કામનું વર્ણન

About Perform Digitally

Perform Digitally is a digital marketing agency focused on expanding businesses using performance marketing, paid advertisements, strategic initiatives, automation, and AI-driven technologies. The role also involves supporting communications for the Perform Digitally Institute and other initiatives directly managed by the founder.

Role Overview

We seek a confident, highly organized, articulate professional to facilitate communication between the founder and clients. This individual will represent the founder during initial client interactions, comprehend client needs, coordinate and schedule calls and meetings, follow up with prospective clients, and ensure seamless communication flow.

This is a specialized role beyond basic telecalling.

Key Responsibilities

Initiate and maintain professional interactions with clients and prospects via phone calls, WhatsApp, emails, and virtual meetings.
Assess client requirements prior to connecting them with the founder.
Organize, confirm, reschedule, and oversee the founder’s meetings.
Follow up proactively with leads, clients, prospective students, and business collaborators.
Introduce and explain Perform Digitally's digital marketing solutions at an elementary level.
Address inquiries concerning Perform Digitally Institute.
Maintain detailed records of all communications, follow-ups, meetings, and client specifications.
Send reminders to clients and ensure timely attendance at meetings.
Prepare concise briefs ahead of each founder-client interaction.
Provide meeting summaries, action items, and follow-up directives post-discussions.
Serve as a communication conduit between the founder, clients, and internal teams.
Handle communications tactfully to safeguard the founder’s time and brand reputation.
Leverage AI tools to generate responses, summaries, follow-up messages, presentations, research, and notes.
Ensure each client and prospect receives prompt, professional correspondence.

Required Qualifications and Skills

Excellent verbal and written English communication skills with clear pronunciation and confidence.
Proficient in professional communication with Indian and international clients across various channels including calls, video conferencing, WhatsApp, and email.
Strong listening ability and relationship management skills to interact with senior professionals and business owners.
Basic to intermediate understanding of digital marketing concepts including Meta Ads, Google Ads, social media marketing, lead generation, performance marketing, landing pages, CRM, sales funnels, and reporting terminology.
Preference given to candidates having completed digital marketing courses or possessing agency experience.
Competency in sales and appointment setting: qualifying leads, scheduling meetings, follow-up communication without being aggressive, and motivating prospective clients towards meetings.
Familiarity with AI tools such as ChatGPT, Gemini, Claude, and AI-based research and communication tools; comfortable with adopting new AI technologies in daily work.

Ideal Candidate Profile

Fluent and professional English speaker, confident in client conversations.
Organized, responsible, and capable of independently managing follow-ups and appointments.
Understands value of protecting founder’s time and representing the founder/company professionally.
Quick learner comfortable with utilizing AI tools.
Mature and trustworthy with a strong communication presence.

Experience and Education

Preferred experience between 1 to 3 years in digital marketing, client servicing, business development, appointment setting, sales coordination, executive assistance, or the founder’s office.
Strongly skilled freshers with outstanding English and digital marketing knowledge are also welcome.
Graduation preferred; completion of digital marketing certification or course is advantageous.
Communication ability, confidence, discipline, and practical knowledge are prioritized over formal education.

Working Conditions

Full-time office-based position directly collaborating with the founder.
Interaction with both Indian and international clients expected.
Must be comfortable handling follow-ups, meeting deadlines, and taking responsibility.

Performance Metrics

Number of qualified meetings scheduled.
Meeting attendance rate.
Timeliness of responses and follow-ups.
Quality and professionalism of client communication.
Accuracy in capturing meeting notes and client information.
Minimizing missed or delayed follow-ups.
Client and founder satisfaction.
Capability to manage communications independently.

Additional Information

This position suits candidates seeking growth into senior roles such as within the Founder’s Office, Client Servicing, Business Development, Digital Marketing, Sales Coordination, Executive Communication, or Account Management. Applicants interested in basic telecalling roles are discouraged from applying.

Business Development Executive (BDE)