Admissions and Parent Relations Executive

About Founder Mode Bootcamp

Founder Mode Bootcamp (FMB) is a Dubai-based entrepreneurship program designed to provide teenagers with a practical, hands-on learning experience. The program moves beyond traditional classroom teaching by guiding students through the process of building real businesses. Participants engage in activities such as customer discovery, validating business ideas, developing MVPs (Minimum Viable Products), crowdfunding, and pitching their projects. The program is led by experienced founders, not conventional teachers, creating an innovative educational experience in entrepreneurship.

Role Overview

As the Admissions and Parent Relations Executive, you will act as the primary point of contact for prospective students and their parents, playing a crucial role in converting interest into confirmed admissions. You will manage all communications and interactions with families to ensure they fully understand and are engaged with the FMB program.

Key Responsibilities

• Engage with leads originating from social media, public relations, events, and website enquiries promptly and professionally.
• Perform outbound calls and continuous follow-ups with potential parents and students through phone, WhatsApp, and email channels.
• Clearly communicate the program details, addressing each family's specific needs and inquiries regarding FMB.
• Organize appointments for Open Houses and introductory discussions between families and the program.
• Maintain consistent follow-up during the entire admissions process to maximize enrollment.
• Track all leads meticulously to ensure every enquiry is attended to without delay or oversight.
• Coordinate Open House events, including handling registrations, sending confirmations and reminders, and managing logistics on-site.
• Serve as the first point of contact for all parent enquiries, ensuring a welcoming and informative experience.
• Assist with application processing, registration procedures, and admissions administration duties.
• Maintain accurate records of leads and admissions data using CRM systems and Google Sheets.
• Collaborate closely with the Founder to continuously enhance the admissions process and overall parent/student experience.

Candidate Profile

• Passion for engaging with people and building lasting relationships.
• Confident in making outbound calls and diligent in following up with prospective leads.
• Outstanding verbal and written communication skills in English.
• Warm, professional demeanor with parents and students.
• Organized and reliable, with strong attention to detail and follow-through abilities.
• Proficient with WhatsApp, email communication, Google Workspace tools, and CRM software.
• Ability to take ownership and work autonomously in a dynamic, fast-paced environment.
• Enthusiastic about working with an emerging entrepreneurial educational organization.
• Previous experience in education admissions, customer service, telesales, training institutes, hospitality, customer success, or parent-facing roles is advantageous.
• Highly proactive, personable, and sincerely interested in helping families identify suitable opportunities for their teenagers.

Additional Information

Location for the role is Dubai Knowledge Park, Dubai, United Arab Emirates.