Accounts Officer - Airline Revenue & Ticketing

Role Overview

This position is responsible for the precise management, processing, and reconciliation of financial transactions related to airline ticketing revenue, billing, collections, and accounts receivable. The role ensures adherence to Generally Accepted Accounting Principles (GAAP), internal control standards, and commercial aviation frameworks while supporting accurate financial reporting, maintaining revenue accuracy, and optimizing cash flow within an active airline environment.

Core Responsibilities

• Reconcile and process general ledger entries including journals, accruals, and cost allocations.
• Conduct monthly reconciliations of control, bank, and revenue accounts.
• Assist with the preparation of financial statements, trial balances, and management reports.
• Maintain fixed asset registers and cost accounting documentation.
• Oversee and reconcile multiple ticketing revenue streams such as BSP, direct sales, agents, and online platforms.
• Validate airline ticket sales including refunds, reissues, and adjustments, ensuring revenue integrity between ticketing and accounting systems.
• Participate in revenue leakage prevention initiatives and maintain audit trails.
• Collaborate with Commercial, Sales, and Revenue Management teams for seamless financial operations.
• Manage customer accounts and accounts receivable ledgers, allocate payments, and monitor transaction accuracy.
• Support debt collection efforts and conduct accounts ageing analysis, escalating unresolved discrepancies.
• Support weekly cash flow forecasting and monitor revenue inflows from ticketing and commercial sources.
• Maintain petty cash and ensure proper allocation to cost centers.
• Address inquiries from customers, travel agents, suppliers, and internal departments; handle billing adjustments and contract terminations.
• Ensure compliance with internal financial protocols, GAAP, and aviation commercial and revenue regulations.
• Verify the validity of transactional documentation and maintain audit-ready records for internal and external review.
• Validate data accuracy and resolve system exceptions related to financial reporting and reconciliations.
• Produce thorough financial, revenue, and reconciliation reports.

Qualifications and Experience

• Degree in Accounting, Finance, or equivalent qualification.
• Associate Accounting Technician certification coupled with relevant practical experience.
• Membership or active pursuit of membership with the Botswana Institute of Chartered Accountants is mandatory with proof of progress.
• Minimum of four years post-qualification experience with at least two years in a similar accounting role.
• Prior exposure to airline ticketing and revenue accounting considered a significant advantage.
• Familiarity with Accounts Receivable, Revenue Accounting, and financial ERP systems such as Sage and Oracle.

Additional Information

All applicants must submit a detailed CV, a cover letter expressing their interest and qualifications, and contact details for three professional referees. Applications shall only be accepted online. The closing date for submissions is 15 May 2026 at 16:30. Selected candidates will be contacted. By applying, candidates consent to the processing of personal information for recruitment, selection, background verification, and compliance with data protection regulations. Confidentiality will be maintained throughout the recruitment process.

Contact and Location

Location: Gaborone, Botswana.
Head Office Address:
Air Botswana, Airport Road, PO Box 92, Gaborone, Botswana.
Call Centre: +267 368 0900 / WhatsApp: +267 77 019 076.