Telesales Executive

Overview

We are seeking enthusiastic Telesales Executives to join our team in Chennai. The role involves proactively reaching out to potential customers via outbound calls to promote our suite of digital marketing and local search services. The ideal candidate will understand client needs and guide them towards customized marketing solutions while driving lead generation and fostering lasting relationships.

Key Responsibilities

• Initiate outbound calls to prospective clients to introduce the company's digital marketing offerings.
• Explain details about services including Google Business Profile optimization, local SEO, website creation, SEO strategies, social media marketing, Meta ads, reputation management, and lead generation.
• Generate qualified leads and arrange meetings for the sales team to follow up.
• Analyze customer business requirements and suggest appropriate marketing packages.
• Maintain follow-up communication with interested prospects until deals are finalized.
• Keep accurate documentation of calls, leads, and interactions using CRM software or Excel.
• Consistently meet or exceed daily, weekly, and monthly sales objectives.
• Develop and nurture solid customer connections.
• Work collaboratively with both marketing and field sales teams to manage and track leads efficiently.
• Address customer queries promptly and professionally to ensure satisfaction.

Required Skills and Qualifications

• Excellent verbal communication skills in Tamil and basic proficiency in English.
• Strong persuasion and negotiation capabilities.
• A positive and goal-driven attitude with the ability to handle targets effectively.
• Fundamental knowledge of computers, particularly MS Excel, CRM tools, and email communication.
• Ability to establish good rapport with business owners and clients.
• Educational qualification: Any degree or higher secondary completion.
• 0 to 3 years experience in telesales, telecalling, customer support, or sales is preferred.
• Female candidates are encouraged to apply.

Salary and Benefits

• Competitive fixed monthly salary between 14,000 and 22,000 INR.
• High incentives with no upper limit based on performance.
• Performance-based bonuses.
• Opportunities for career advancement.
• Ongoing training and skill development programs.
• Supportive and friendly workplace atmosphere.

Work Schedule

• Working days: Monday through Saturday.
• Working hours: 9:30 AM to 6:30 PM.
• Sunday off.

Selection Process

• Initial screening by human resources.
• Assessment via telephonic communication test.
• Personal interview with the hiring team.
• Offer and joining formalities upon selection.