Telecalling Executive

About the Role

Sr Associates is seeking a confident and motivated Telecalling Executive based in Hyderabad, Andhra Pradesh. The individual will be responsible for managing customer communication, explaining product offerings, generating leads, and nurturing positive relationships with clients.

Key Responsibilities

• Make outbound calls to prospective and current customers.
• Respond to inbound customer calls providing precise and helpful information.
• Clearly communicate details about products, services, promotions, and options available to customers.
• Recognize customer needs to generate potential business leads.
• Regularly follow up with interested customers to maintain engagement.
• Maintain detailed records of calls, leads, and customer data.
• Meet or exceed daily and monthly targets related to calls and lead generation.
• Collaborate with the sales team for processing qualified leads.
• Handle customer inquiries politely and professionally.

Qualifications and Skills

• Effective communication skills in both Telugu and English.
• Basic proficiency in computers and MS Office applications.
• Strong interpersonal skills with a persuasive attitude.
• Positive mindset and eagerness to learn new skills.
• Capability to work under target-driven conditions.
• Previous experience in telecalling or sales is desirable.

Compensation

The position offers a monthly salary of up to 50000 INR.