Technical Business Analyst

About the Role

Join Scotiabank's Global Corporate Functions (GCF) team, the dynamic technology hub that supports Corporate, Investment Banking, and Capital Markets. The RRAE team within GCF is seeking a Technical Business Analyst to act as a liaison between business stakeholders and engineering and architecture teams. This role focuses on ensuring timely, efficient, and high-quality delivery of diverse projects.

Key Responsibilities

• Lead discussions demonstrating a solid understanding of business functions to solve problems and seize improvement opportunities.
• Manage small-scale changes and support production issues, handling escalations during release cycles when necessary.
• Analyze and investigate root causes for ad hoc requests and summarize the outcomes.
• Coordinate with both upstream and downstream operational teams to communicate issues and changes effectively to stakeholders.
• Create Technical Specification Documents, Design Documents, Use Cases, and Process Models as needed.
• Participate in developing detailed project plans, monitor progress against objectives, oversee financial aspects, and garner consensus from users and senior management.
• Collaborate closely with technology teams through all phases of the system development lifecycle, bridging the gap between business needs and technology solutions.
• Facilitate communication between business units and IT to deliver solutions that fulfill user requirements.
• Foster relationships and communicate efficiently with colleagues across global regions.
• Prepare and enhance documentation and relevant project artifacts.
• Engage in various ad hoc project assignments as required.

Required Skills and Qualifications

• Experience coordinating across multiple teams and functions to ensure alignment.
• Proficiency in scripting, particularly in SQL and Python, for query creation and execution.
• Strong analytical, problem-solving, and communication capabilities.
• Self-motivated with the ability to investigate, resolve, and analyze requests, issues, and deliverables independently.
• Adaptability to new processes and rigorous dedication to outstanding customer service.
• Demonstrated ability to translate business needs into technical specifications and deliver practical outcomes.
• An undergraduate degree or diploma in business administration, computer science, or a related discipline.

Benefits and Culture

• Commitment to Diversity, Equity, Inclusion, and Allyship to foster an inclusive work culture where every employee is valued and empowered.
• Efforts to ensure accessibility and provide workplace accommodations to build an inclusive environment.
• Opportunities for professional development through online courses and cross-functional learning.
• Competitive rewards package including bonuses, flexible vacation policies, personal and sick days, with benefits starting from day one.

Additional Information

Location: Toronto, Ontario, Canada. Scotiabank emphasizes an inclusive and accessible recruitment process; candidates requiring accommodations should notify the recruitment team. Only candidates selected for an interview will be contacted.