Storeperson and Customer Service Specialist

About The Role

We are searching for a versatile, customer-oriented professional to become part of our dedicated and high-achieving team located in East Tamaki. This position offers a mix of hands-on warehouse tasks and engaging customer service functions, giving you a dynamic work environment without being limited to just one area.

Primary Responsibilities

• Oversee warehouse operations including managing stock inflows and outflows, performing stock audits, accurately packing orders, and maintaining a safe, clean, and well-organized warehouse environment.
• Provide excellent customer service by responding to inquiries via phone and email, assisting walk-in customers, processing orders, and ensuring clients are kept up-to-date with their order status.
• Collaborate closely with a partner to share daily responsibilities, assist sales during busy periods, and promptly dispatch orders when stock is received.

Requirements

• Experience in warehouse operations coupled with strong interpersonal and communication skills for customer engagement.
• Possession of a valid Forklift License (F endorsement / OSH) is preferred, or willingness to obtain one.
• Technologically adept with keen attention to detail, comfortable adapting to sales and inventory management software, and capable of handling multiple tasks efficiently.
• Physically fit with energy and stamina to perform active warehouse duties and contributing positively to the team environment with a proactive attitude.
• Must have a clear Ministry of Justice record, be able to pass a pre-employment medical and drug screening, and must be legally entitled to work in New Zealand.

Why Work With Us?

• Enjoy a balanced work schedule from Monday to Friday, leaving your weekends free.
• Engage in a varied role that blends customer interaction with practical logistics responsibilities.
• Opportunities for annual performance bonuses and professional growth through training and development.
• Become a valued member of a small, supportive team where your contributions truly count.
• Immediate start available.

Additional Information

We are committed to equal employment opportunities, embracing diversity to enrich our workplace. We encourage applications from candidates of all backgrounds.