ServiceNow Developer

Role Overview

We are looking for a seasoned ServiceNow Developer specialized in App Engine development to join our team. This position involves both coding and leading junior developers while delivering advanced ServiceNow solutions.

Core Responsibilities

• Lead custom application creation and deployment using ServiceNow App Engine.
• Mentor and provide technical guidance to junior team members.
• Design, build, and implement intricate workflows, business rules, and custom applications.
• Define and promote standards and best practices in coding within the team.
• Perform rigorous code reviews to maintain quality.
• Diagnose and resolve challenging technical problems effectively.
• Document technical processes and maintain knowledgebase resources.
• Engage in architectural and solution design discussions.

Required Qualifications and Experience

• At least seven years of experience in ServiceNow development and implementation.
• A minimum of three years of direct hands-on ServiceNow development expertise.
• Holding current ServiceNow certifications such as Certified Application Developer or Certified Implementation Specialist.
• Participation in two or more large-scale ServiceNow implementation projects.
• Expert level proficiency in JavaScript and ServiceNow scripting.
• Proven ability to lead and mentor technical teams.

Technical Proficiencies

• In-depth knowledge of ServiceNow App Engine Studio and related templates.
• Strong skills in scripting with JavaScript for ServiceNow.
• Comprehensive understanding of the ServiceNow platform's capabilities and restrictions.
• Competency in business rules, client scripts, UI policies, UI actions, workflows, flow designer, integration hub, and Service Portal development.
• Familiarity with source control systems and deployment tools.
• Experience integrating REST and SOAP web services and APIs.

Technical Domains

• Expertise in ServiceNow modules including ITSM, CSM, HRSD, IRM, as well as App Engine Studio, Flow Designer, and Integration Hub.

Leadership and Soft Skills

• Experienced in mentoring junior developers and delivering technical training sessions.
• Strong at conducting code reviews to ensure deliverables meet quality standards.
• Able to communicate complex technical concepts clearly to non-technical audiences.
• Skilled in estimating development efforts and managing project deliverables.

Additional Requirements

• Experience working with Agile methodologies.
• Excellent analytical skills and problem-solving capabilities.
• Strong written and verbal communication skills.
• Ability to work both independently and collaboratively within a team.
• Experience documenting technical processes and systems.

Preferred Qualifications

• Experience with multiple releases and upgrades of the ServiceNow platform.
• Familiarity with ITIL frameworks and practices.
• Skills in performance tuning and optimizing solutions.
• Experience implementing ServiceNow best practices and governance policies.
• Additional relevant technical certifications.