Senior Vice President Operations

About Omnicom Group

Omnicom Group is a worldwide leader in marketing and corporate communications, offering strategic, creative, and data-driven services to leading global brands. Through a network of specialized agencies, the company operates in advertising, media, digital, customer experience, and public relations. The organization fosters a collaborative and innovative environment focused on measurable results to help clients tackle complex market dynamics.

Role Overview

The Senior Vice President of Operations is a key leadership position responsible for driving operational strategy and execution across a diverse portfolio within Omnicom Group. This full-time remote role leads day-to-day operational management to enhance efficiency, quality, and scalability while partnering with executive teams to align operations with business goals.

Key Responsibilities

• Direct and oversee operational plans to ensure business objectives are met effectively.
• Manage budgets and P&L performance, including financial analysis, revenue, margin, and cost control accountability.
• Enhance processes through continuous improvement initiatives to optimize service delivery.
• Lead operational planning cycles and major transformation programs.
• Implement performance tracking tools such as metrics and dashboards to monitor operational risks and outcomes.
• Build and guide high-performing teams fostering accountability and a strong customer focus.
• Support organizational change management and integration efforts.

Requirements and Qualifications

• Proven expertise in operations and project management, particularly in managing complex, cross-functional projects.
• Strong P&L management skills including budgeting and financial oversight.
• Focus on customer service excellence with experience in enhancing client satisfaction and relationship management in B2B contexts.
• Strategic planning capabilities to convert business goals into operational roadmaps and measurable KPIs.
• Executive leadership experience leading large teams and senior-level stakeholder management.
• Exceptional communication, negotiation, and executive presentation skills to influence multi-business unit decisions.
• Preferably experienced within marketing, media, communications, or professional services sectors.
• Bachelor’s degree in Business, Management, Finance, or related areas; MBA or similar advanced degree preferred.
• Adept at thriving in remote, distributed work environments with strong self-management and collaboration skills.