Senior Retail Sales Executive

Role Overview

This is a permanent, full-time position based at our Bandra store location. As a Retail Sales Executive, you will be responsible for welcoming customers, understanding their preferences, and delivering exceptional service throughout their shopping experience. Your daily activities will revolve around store merchandising, order and payment processing, maintaining the cleanliness and appeal of the store, and effectively managing customer inquiries and inventory.

Key Responsibilities

• Greet customers and accurately assess their needs to provide tailored assistance.
• Manage in-store visual merchandising to create an engaging shopping atmosphere.
• Process customer orders and payments efficiently using point-of-sale systems.
• Ensure the shop remains tidy, organized, and inviting at all times.
• Address customer questions and resolve issues promptly to enhance satisfaction.
• Maintain optimal inventory levels to support continuous sales operations.

Required Skills and Qualifications

• Proven expertise in retail sales and techniques to increase store revenue.
• Excellence in customer relationship management to promote repeat patronage.
• Clear and professional communication skills for in-person and telephone interactions.
• Familiarity with point-of-sale technology and comfort navigating digital platforms.
• Physical availability to work on-site in Bandra, including during weekends and busy seasons, with flexibility and teamwork mindset.
• Attention to detail and an interest in fashion or visual merchandising preferred; previous retail experience is beneficial.