Senior Quality Assurance Manager

About the Company and Project

Mace is a construction and consultancy firm that brings expert knowledge to unlock potential in people and projects, pushing the boundaries of ambition. Their values shape their consulting approach and the type of individuals they seek to join their team. This role offers the chance to contribute to a cutting-edge landmark project in Kigali, Rwanda, involving major aviation infrastructure development to increase passenger capacity and enhance services.

Key Responsibilities

• Design and execute the Project Quality Management Plan (PQMP), ensuring full compliance with ISO 9001:2015 and client/employer standards.
• Develop inspection and test plans (ITPs), review method statements, and manage material approvals across all project work packages.
• Lead both internal and external quality audits; oversee non-conformance reports (NCRs), including their disposition and resolution.
• Assess and approve Quality Plans submitted by contractors and subcontractors before project work commences.
• Administer the document control system, maintaining version control and comprehensive audit trails for all quality-critical documentation.
• Contribute quality-related insights to design reviews and constructability evaluations; coordinate design assurance processes with the design team.
• Generate monthly quality performance reports for presentation to the Project Board.
• Oversee the compilation and management of handover documentation, such as as-built drawings, test certificates, and operation and maintenance manuals.
• Collaborate with the Rwandan Civil Aviation Authority (RCAA) and other regulatory bodies to satisfy quality certification requirements.
• Facilitate the capture and distribution of lessons learned within the quality management function.

Candidate Requirements

• At least 15 years of experience in quality management on large-scale capital projects, ideally with aviation infrastructure or equally complex programmes.
• Mandatory ISO 9001 Lead Auditor certification; additional qualifications such as Chartered Quality Professional (CQP) are preferred.
• Strong expertise in quality assurance related to construction disciplines including civil, structural, MEP, and fit-out works.
• Experience operating in East Africa or Sub-Saharan Africa markets is highly desirable.
• Excellent organisational and analytical skills, proficient with quality management software and digital reporting tools.
• Fluent written and spoken English communication skills.

Company Values

• Safety First - Prioritizing wellbeing with commitment to a safe, diverse, and inclusive workplace.
• Client Focus - Delivering on promises by owning quality and fostering lasting client relationships.
• Integrity - Consistently doing what is right while ensuring compliance obligations are met.
• Create Opportunity - Promoting continuous improvement and encouraging people to excel.

Additional Information

Mace embraces diversity and encourages applications from candidates who may not meet every requirement, recognizing the potential value they bring. The company is open to flexible arrangements, including part-time and hybrid work models if these suit the role.