Senior Product Operations and Reporting Manager

About Ping Identity

Ping Identity aims to deliver secure and seamless digital experiences for users, a principle they define as digital freedom. This commitment drives their culture and innovation. Their cloud-based identity platform enables users to interact across various services without friction or fear, emphasizing both technological and personal identity protection.

Located in Denver, Colorado, and operating globally, Ping Identity serves top-tier enterprises worldwide, including over half of the Fortune 100, reshaping perspectives on cybersecurity, digital interaction, and identity management.

Role Overview

The Senior Product Operations and Reporting Manager will join the Portfolio Strategy & Operations team within the Product division. Collaborating closely with Product Management, Engineering, and other cross-functional teams, this role focuses on managing crucial operational workflows and reporting to enhance organizational transparency and efficiency. The role reports to the Senior Director of Portfolio Strategy & Operations.

Key Responsibilities

• Lead essential operational routines within the Product organization such as Quarterly Business Reviews and product planning sessions.
• Collect and translate Product Management needs for enhancements in product planning tools to technical teams responsible for implementing changes.
• Identify and spearhead process improvement opportunities across Product Management, overseeing their design and rollout.
• Define and monitor vital metrics evaluating product financials, operational success, usage, adoption, and other relevant indicators.
• Work collaboratively to prepare recurring reporting packages and explore new analysis opportunities.
• Manage ad-hoc product management projects/programs aimed at boosting organizational effectiveness and efficiency.

Qualifications

• Bachelor’s degree in fields such as Economics, Finance, Statistics, MIS, Business Administration, or related analytical disciplines.
• Minimum of five years’ experience in management consulting, operations, program management, or finance; experience with enterprise software or SaaS is advantageous.
• Proficient in using GenAI, Excel, PowerPoint, and Google Suite for analytical tasks, reporting, and presentation of insights.
• Strong quantitative skills including financial modeling, with the ability to communicate findings clearly and effectively.
• Excellent organizational and project management abilities.
• Willingness to travel lightly to moderately as needed.

Compensation

The salary range is between $130,000 and $160,000 annually. This range complies with Colorado’s Equal Pay for Equal Work Act (SB 19-085) and final compensation will consider individual skills and experience.

Company Culture and Benefits

Ping Identity fosters a supportive and flexible work environment, valuing an innovative, collaborative, and inclusive culture. They prioritize hiring talented, amiable individuals committed to success.

• A culture that supports employees to perform at their best.
• Employee Resource Groups fostering inclusion and belonging.
• Regular social and team engagement events.
• Competitive benefits and perks including global volunteering opportunities.
• Generous paid time off and holiday policies.
• Parental leave provisions.
• Comprehensive healthcare options.
• Retirement savings programs.
• Educational reimbursement opportunities.
• Commuter benefits in certain locations.

Diversity and Equal Opportunity

Ping is committed to cultivating an inclusive and diverse workplace, embracing individuality and encouraging employees to bring their authentic selves to work. The company is an Equal Opportunity and Affirmative Action employer, considering applicants regardless of race, religion, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.