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Senior Process Associate - International Voice Process
Bengaluru, Karnataka, India · À temps plein
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- Expérience
- 1 à 2 ans
- Salaire
- INR 22,000 – INR 35,000 / month
- Ouvertures
- 40
- Publié
- il y a 1 semaine
- Mode de travail
- Au bureau
- Éducation
- 12th Pass / PUC / Any Graduate
- Admissibilité
- Candidates with 1 to 2 years of experience in any international broadband or upselling voice process and who have completed at least 12th grade or higher education are eligible to apply.
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
Overview
Corp Match Private Limited is currently recruiting for the position of Senior Process Associate specialized in International Voice Process. This is a permanent, full-time employment opportunity based in Bengaluru, Karnataka, offering an appealing salary increase compared to the candidate's last drawn take-home pay.
Job Responsibilities
- Manage client conversations and inquiries related to international voice services.
- Assist customers by addressing questions about products and services effectively.
- Ensure prompt and accurate resolution of customer issues adhering to turnaround time targets.
- Deliver high-quality customer service upholding the company’s standards.
- Promote additional products and services where appropriate to augment revenue.
Candidate Requirements
- Possess 1 to 2 years of experience in a similar international broadband or international upselling voice process role.
- Excellent communication skills in English, both spoken and written.
- Educational qualifications range from 12th Pass/PUC to any graduate level.
- Willingness to work night shifts.
Benefits and Perks
- Shift allowance to compensate for night work.
- Annual performance bonus.
- Daily meal provisions.
- Two-way shuttle cab service for commute.
- Opportunity for permanent employment with growth prospects.
Additional Information
- Comprehensive process training provided for 3 weeks.
- Immediate hiring for 40+ openings.