Senior Manager, Solutions Architect - Australia & New Zealand

About GitLab

GitLab is a leading intelligent orchestration platform designed to enhance DevSecOps processes. Trusted by over 50 million users and more than half of the Fortune 100 companies, GitLab empowers organizations to boost developer productivity, enhance operational efficiency, reduce risks related to security and compliance, and accelerate digital transformation. The company's culture emphasizes innovation through AI integration, continuous learning, and high-performance collaboration.

Role Overview

The Senior Manager of Solutions Architecture for Australia & New Zealand (ANZ) leads a distributed team of Solutions Architects working closely with customers in the region. This hybrid leadership and hands-on role involves directing technical strategies during complex sales cycles, collaborating with multiple departments, and fostering team growth to ensure impactful customer engagements and organizational scalability.

Key Responsibilities

• Lead and mentor a team of intermediate and senior Solutions Architects across the ANZ region, ensuring clear guidance and effective execution.
• Participate directly in high-value sales opportunities, building executive relationships and supporting complex sales to achieve technical success.
• Develop and oversee regional strategies for technical assessments, workshops, demonstrations, and proof-of-concepts that align with customer business objectives.
• Collaborate with global Solutions Architecture, Sales, Channel, Marketing, Enablement, and Product Management teams to coordinate priorities and regional execution.
• Manage relationships with Channel Solutions Architects and subject matter experts to drive collaboration and accountability.
• Maintain strong operational processes including workload and resource planning, headcount management, and opportunity forecasting.
• Define performance metrics for the team and communicate status, risks, and priorities to stakeholders.
• Recruit, develop, and retain talented Solutions Architects while fostering innovation and building scalable organizational capacity.

Qualifications and Skills

• Proven experience managing technical teams in software or technology sales, pre-sales, or consulting within the ANZ market.
• Strong expertise in solution architecture or related fields, with the ability to connect technical solutions to business value and quickly learn GitLab’s platform.
• Success in expanding and mentoring Solutions Architecture or comparable customer-facing technical teams.
• Excellent communication and presentation skills for engaging diverse technical and business audiences across cultures.
• Business acumen with an ability to balance technical excellence and commercial goals aligned with regional priorities.
• Experience influencing cross-functional teams and establishing strong partnerships across various departments.
• Demonstrated ability to build inclusive, high-performance teams, and develop clear operating procedures in remote environments.
• Willingness and ability to travel as per business requirements and company travel policies.

Team and Culture

The Solutions Architects team serves as a trusted technical partner, bridging technical validation and long-term value for prospects, clients, and partners. They liaise closely with go-to-market and product units to integrate customer feedback, maintaining consistent communication and collaboration across regions. The team is dedicated to strengthening regional execution and scaling technical engagement capabilities that underpin GitLab’s growth.

Employee Benefits

• Comprehensive health, financial, and well-being benefits.
• Flexible paid time off policies.
• Access to Team Member Resource Groups.
• Equity compensation and employee stock purchase options.
• Funds dedicated to professional growth and development.
• Parental leave provisions.

Diversity and Inclusion

GitLab is committed to equal opportunity employment and affirmative action. Hiring and employment decisions are merit-based without regard to any protected characteristics such as race, gender identity, disability, or veteran status. The company fosters an inclusive environment where all employees are valued. Accommodation requests during recruitment are welcomed.