Senior Experience Strategist

Role Overview

We are seeking a seasoned Senior Experience Strategist with 6 to 8+ years of expertise in the Life Sciences sector to join our Accenture Song team based in Dublin. This strategic leadership role requires profound industry knowledge and a strong perspective on experience, engagement, and digital transformation specifically within Life Sciences.

The successful candidate will blend creative inquisitiveness with rigorous strategic acumen, translating complex data, insights, and constraints into clear and persuasive experience strategies that produce tangible business and patient benefits. You will act as a trusted advisor to senior clients and internal leaders, equally adept at forming overarching visions as well as guiding detailed execution processes.

You will operate at the convergence of data analytics, technology, creativity, and human insight, playing a crucial role in shaping experience strategy across large-scale, multifaceted projects. Familiarity with the omnichannel ecosystem in Life Sciences is vital, along with a solid understanding of the industry's regulatory, organizational, and commercial dynamics.

Key Responsibilities

• Convert business goals, data, and insights into actionable experience strategies, platforms, and narratives that yield measurable impact.
• Manage experience strategy for intricate engagements, ensuring consistency from initial vision through execution and ongoing optimization.
• Serve as a senior strategic partner, confidently engaging with senior client stakeholders to influence decisions.
• Collaborate with creative, customer experience, technology, and delivery teams to ensure strategic objectives are fully realized during development and handoff.
• Establish and oversee cross-channel measurement frameworks, KPIs, and success metrics; utilize performance analytics to guide optimization and future planning.
• Lead experience and engagement concepts across digital, social, and innovation projects within Life Sciences.
• Take a prominent role in pitches, proposals, points of view, and growth initiatives, helping shape strategic ambitions and experience vision.
• Mentor junior strategists, promoting capability building, improved workflows, and strategic excellence throughout the team.
• Act as a thought leader within the agency by continuously advancing discussions on insight-driven experience, innovation, and measurable value.
• Remain informed of market trends, regulatory changes, and emerging opportunities in health, wellness, and related industries, advocating innovative approaches.

Required Qualifications and Skills

• 6 to 8+ years of progressive experience in Experience, Engagement, Customer Experience, or Digital Strategy, preferably within a creative or consulting-led agency environment.
• Substantial expertise in Life Sciences, pharmaceutical, or healthcare marketing and engagement frameworks.
• Proven leadership in managing complex, multi-channel strategic engagements.
• Strong analytical abilities with experience turning data into clear strategic directions.
• Proficiency in the engagement channels, platforms, and technologies prevalent in Life Sciences.
• Extensive client-facing experience, including influencing and managing senior stakeholders.
• Ability to define project scopes, manage ambiguity, and balance several competing priorities.
• Exceptional written and verbal communication talents, capable of crafting compelling strategic narratives.

Personal Attributes

• Strategic thinker who is authoritative yet hands-on when required.
• Confident in leading clients, teams, and complex discussions.
• A supportive mentor dedicated to uplifting team members.
• Adept at navigating ambiguity and complexity.
• Curious, proactive, and oriented towards future trends.
• Committed to quality, innovation, and measurable business impact.

Benefits and Additional Information

At Accenture Ireland, alongside a competitive salary, the selected candidate will receive a comprehensive benefits package including pension scheme, private health insurance, discounted gym access, emergency caring provisions, and two days of paid leave annually for charitable work of their choice. Flexible working arrangements may also be discussed depending on the role.

Equal Opportunity and Accessibility

Accenture is an equal opportunities employer that welcomes applications from all sectors of the community and prohibits discrimination based on race, religion or belief, ethnicity, disability, age, citizenship, marital status, sexual orientation, gender identity, or any other legally protected characteristic. Candidates who require accommodations during the recruitment process are encouraged to inform the hiring team for reasonable adjustments.