Senior Business Analyst

About Maximus KSA

Based in Riyadh, Saudi Arabia, Maximus partners with governments and organizations to develop innovative solutions aimed at enhancing lives and strengthening communities. Our focus includes digital transformation, technology adoption, and customer experience improvements to create smarter, more efficient public services.

Role Overview

We are seeking a seasoned Senior Business Analyst to join our Technology team in Riyadh. This role involves close collaboration with business stakeholders, Product Owners, Solution Architects, and delivery teams to design and implement enterprise-level technology solutions that enhance business performance, operational efficiency, and customer satisfaction.

Key Responsibilities

• Lead business analysis efforts across complex digital transformation projects.
• Engage stakeholders to comprehend business requirements and convert them into effective technology solutions.
• Facilitate workshops, conduct requirements gathering sessions, and analyze business processes.
• Create detailed business requirements, user stories, functional specifications, and acceptance criteria.
• Evaluate and improve business processes to foster continuous enhancement.
• Work collaboratively with Product Owners, Solution Architects, Developers, and QA teams throughout project delivery.
• Support Agile methodologies through backlog refinement, sprint planning, and overseeing User Acceptance Testing.
• Mentor junior Business Analysts and promote best practices within the team.

Candidate Profile

The ideal candidate will have a proven history of delivering enterprise technology and digital transformation projects. Must be adept at engaging senior stakeholders, tackling complex business problems, and translating requirements into scalable, practical solutions.

Desired Expertise

• Digital Transformation initiatives
• Business Analysis techniques
• Experience with CRM and ERP platforms
• Enterprise Application implementations
• Systems Integration knowledge
• Business Process Improvement methods
• Agile Delivery frameworks
• Requirements Engineering
• Stakeholder Management
• User Acceptance Testing (UAT)

Qualifications & Experience

• Bachelor's degree in Business, Information Systems, Computer Science, or related field.
• At least 5 to 7 years of Business Analyst experience within technology, digital transformation, or enterprise settings.
• Demonstrated success delivering CRM, ERP, or other enterprise application projects.
• Extensive experience operating within Agile delivery teams.
• Business Analysis certifications such as CCBA or PMI-PBA are preferred.
• Agile or Scrum certifications are considered an advantage.
• Fluent verbal and written communication skills in Arabic and English.

Why Work With Us

This position provides an opportunity to contribute to enterprise-scale digital transformation programs, work alongside experienced technology professionals, and influence solutions that offer enduring value to clients and communities.