Senior Account Manager

Overview

We are seeking a seasoned Senior Account Manager based in Riyadh to oversee strategic enterprise accounts, fuel business expansion, and nurture long-lasting customer partnerships. This role requires extensive experience in IT solutions, cloud services, and digital transformation, coupled with a keen ability to spot new business prospects and maximize customer value.

Key Duties

• Manage and expand a portfolio of major enterprise accounts throughout Saudi Arabia.
• Establish and maintain trusted partnerships with C-level executives and key business decision-makers.
• Drive revenue by capitalizing on account growth, cross-selling, and upselling opportunities.
• Create and implement account strategies aligned with client business goals.
• Lead full sales processes including opportunity discovery, solution presentation, proposal development, negotiation, and closing deals.
• Coordinate with Pre-Sales, Solution Architecture, Delivery, and Customer Success teams to ensure smooth project delivery.
• Maintain a robust sales pipeline and generate precise forecasts using CRM systems.
• Conduct periodic business reviews with clients to uncover growth potentials and ensure satisfaction.
• Stay updated on market trends, competitors, and industry changes to inform business strategies.
• Advocate company presence at customer engagements, tech conferences, and industry forums.
• Ensure strong customer loyalty and foster long-term strategic alliances.

Mandatory Qualifications

• Bachelor’s degree in Business Administration, IT, Computer Science, or related disciplines.
• 8 to 12 years’ experience in account management, enterprise sales, or business development within IT, cloud technologies, system integration, or tech sectors.
• Proven record of managing enterprise, governmental, or major commercial accounts in Saudi Arabia with consistent sales success.
• Solid understanding of cloud platforms (Google Cloud, AWS, Microsoft Azure), cybersecurity, IT infrastructure, managed services, digital workplace solutions, collaboration tools, or enterprise software.
• Strong negotiation, presentation, and relationship management capabilities.
• Business-savvy with experience in handling large enterprise contracts and complex sales processes.
• Fluent English communication skills; Arabic proficiency is a significant plus.
• Having a valid Saudi driving license is advantageous.

Preferred Competencies

• Experience collaborating with top technology providers such as Google Cloud, Microsoft, Cisco, VMware, Dell, or AWS.
• Advanced skills in customer relationship management and strategic account planning.
• Ability to influence senior stakeholders and manage multiple high-value accounts simultaneously.
• Strong analytical, problem-solving, and decision-making expertise.
• Self-driven with a consultative sales approach and a focus on business development.

Benefits and Rewards

• A competitive compensation package complemented by a motivating incentive scheme.
• Engagement opportunity with premier enterprise and government clients across Saudi Arabia.
• Exposure to innovative solutions in cloud, artificial intelligence, cybersecurity, and overall digital transformation.
• Potential for career advancement within a dynamic and progressive technology firm.
• A collaborative, high-performance workplace culture.