Sales Director

About the Role

Terry Costa, a leading special occasion retailer in Dallas-Fort Worth, is searching for a dynamic Sales Director to lead a busy commission-based sales team. This pivotal position combines leadership, coaching, and hands-on sales floor management to cultivate a winning culture and exceptional customer experiences. The role offers a base salary of $80,000 with the potential to exceed $200,000 annually based on performance and provides a unique chance to influence business strategy alongside the Executive Team.

Key Responsibilities

• Direct and motivate a commission sales force of 20 to 50 professionals to achieve high sales performance.
• Manage recruitment, hiring, and development of future sales leaders within the organization.
• Implement daily coaching and hold team members accountable to sales targets and service standards.
• Oversee day-to-day operations on the sales floor ensuring proper staffing, scheduling, and customer engagement.
• Promote a deeply collaborative team culture emphasizing professionalism and excellent guest service.
• Collaborate closely with executive leadership to roll out company initiatives and strategies.
• Address customer issues calmly and professionally, ensuring positive solutions and experiences.
• Lead actively on the floor rather than from an office, setting the example for your team.

Who Excels in This Role

• Leaders passionate about coaching and elevating their teams beyond expectations.
• Individuals skilled in fostering trust, accountability, and a positive culture amid fast-paced, high-volume environments.
• People who thrive on direct customer interaction and are energized by being hands-on rather than desk-bound.
• Those able to maintain composure under pressure and communicate effectively, even during challenging conversations.
• Leaders who celebrate successes, learn from setbacks, and continuously strive for improvements in people and results.

Qualifications and Experience

• At least five years of leadership experience in a high-volume retail or commission-based sales setting preferred.
• Proven success in driving sales by developing and coaching sales teams.
• Experience supervising teams of 20 or more employees is advantageous.
• Strong understanding of balancing sales objectives with operational efficiency and people leadership.
• Excellent communication, decision-making, and organizational skills essential.
• Background in bridal, luxury, fashion, specialty retail, or similar commissioned sales environments is a plus, though not mandatory.

Compensation and Schedule

• Base salary of $80,000 per year with potential draws on commissions.
• Realistic annual earnings exceeding $200,000 based on performance with uncapped commission potential.
• Typical workweek consists of 40 to 50 hours, predominantly Wednesday through Sunday, including evenings, weekends, holidays, and peak sales periods.

About Terry Costa

For over four decades, Terry Costa has been integral to life's special celebrations. The company prides itself on creating memorable customer experiences through exceptional people and leadership. This role is ideal for those eager to lead high-performing teams, influence strategy, and leave a lasting impact in a recognized retail environment.