Sales Administrator

About the Role

We are in search of a detail-oriented and proactive Sales Administrator to join our property sales team. This role involves comprehensive support for the sales cycle, including managing documentation, client coordination, and sales system upkeep, crucial for maintaining operational efficiency and enhancing customer experience in a dynamic real estate sales setting.

Key Responsibilities

• Assist in the preparation of sales proposals, contracts, and related agreements to aid the sales team.
• Keep client and prospect information meticulously updated in the CRM database.
• Generate and manage Sales Purchase Agreements (SPAs) along with other essential sales paperwork such as sales offers, Expression of Interest (EOI), and booking forms.
• Oversee unit registration procedures with the Dubai Land Department (DLD).
• Maintain accurate and current inventory records at all times.
• Handle property bookings, reservations, and sales transactions efficiently.
• Ensure sales documentation is thoroughly accurate, complete, and systematically archived.
• Verify client documentation, approvals, and financial payment records when needed.
• Monitor and pursue outstanding approvals, payments, and client documents.
• Update and maintain sales pipelines and track sales performance metrics.
• Identify process inefficiencies and contribute to implementation of improvements.
• Provide a professional, customer-oriented interface for all client interactions.
• Support onboarding and transition procedures for clients.
• Prepare and manage tenancy contracts, Memorandums of Understanding (MoUs), addendums, and additional required real estate contracts.
• Handle Ejari registrations, renewals, and cancellations.
• Manage permits and documentation submissions through Trakheesi, RERA, and DLD online portals.
• Assist with the documentation workflow for SPA, No Objection Certificates (NOC), and other property-related paperwork.

Qualifications & Skills

• Educational qualification preferably a bachelor’s degree in Business Administration, Marketing, or a related discipline.
• 1 to 3 years of experience in property development or real estate sales support roles.
• Proficient in MS Office suite, particularly Excel, Word, and PowerPoint.
• Required expertise in Oqood procedures for property registration.
• Experience with CRM platforms such as Odoo or Bitrix is advantageous.
• Thorough knowledge of real estate sales processes and required documentation.
• Excellent interpersonal and communication skills to interact effectively with clients and team members.
• Strong organizational skills with an ability to manage multiple tasks simultaneously and maintain high accuracy in document handling.
• Capability to work efficiently under pressure and meet stringent deadlines.
• Demonstrate professionalism, proactivity, and a customer-centric approach.
• Excellent time management and prioritization skills.
• Strong problem-solving aptitude and analytical reasoning.
• Effective collaboration skills and adaptability within a team environment.
• Maintaining confidentiality and professionalism at all times.