Relationship Manager

Role overview

This opportunity is with a fast-expanding financial services business seeking a relationship-led professional to manage and grow a portfolio of brokers, introducers, referral partners, and commercial stakeholders. The position focuses on accelerating growth, deepening partnerships, and achieving strong customer results.

In this role, you will serve as a trusted point of contact for your partner network, helping them uncover suitable lending options, unlock opportunities, and deliver commercially strong outcomes.

Key responsibilities

• Build, maintain, and expand a portfolio of broker and referral partner relationships.
• Create new business through networking, proactive outreach, and relationship development.
• Use account and relationship strategies to lift volumes and grow market presence.
• Hold regular partner meetings, business reviews, and training sessions.
• Spot opportunities to strengthen existing partnerships and generate additional business.
• Keep an active pipeline and update CRM records with accurate activity details.
• Partner with Credit, Operations, Marketing, and Product teams to improve outcomes for partners and customers.
• Track market movements and competitor actions to uncover commercial opportunities.
• Represent the organisation at industry events, conferences, and networking activities.
• Work in line with all regulatory and compliance obligations.

Experience and capabilities

• At least 1 year of experience in relationship management, business development, account management, financial services sales, banking, or lending.
• Demonstrated success in building and sustaining commercial relationships.
• Strong skills in managing stakeholders.
• Excellent verbal and written communication, presentation, and negotiation skills.
• Proven ability to meet sales and growth targets.
• Comfort working independently while managing a portfolio of clients or partners.

Preferred background

• Experience in financial services, banking, fintech, lending, asset finance, or mortgage broking is highly valued.
• Existing relationships with brokers, introducers, or referral partners are an advantage.
• Understanding of consumer lending, asset finance, or commercial lending products is desirable.
• Knowledge of Australian lending and compliance requirements is beneficial.

Benefits

• Competitive pay with performance-linked incentives.
• Flexible working options with a hybrid arrangement.
• Opportunities for career growth.
• Access to ongoing professional development.
• Supportive, collaborative team culture.

Diversity and inclusion

The employer is committed to building a supportive and inclusive environment. Candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians are encouraged to apply.