Receptionist

Overview

This position is located at the Ceremonial Medical Centre in Mississauga, Ontario, and requires on-site presence as remote work is not an option.

Languages

• Fluency in English is mandatory.
• Hindi and Panjabi are considered advantageous.

Education & Experience

• Completion of a college, CEGEP, or other non-university program lasting from 3 months to less than 1 year or an equivalent amount of experience.
• Between 1 to less than 7 months of relevant experience.

Work Environment

• Employment is situated in the private sector within a healthcare institution, facility, or clinic.

Primary Responsibilities

• Welcome visitors and guide them to appropriate contacts or service areas.
• Provide fundamental information to clients and the general public.
• Collect and process data necessary for customer service operations.
• Manage office supply orders.
• Record and communicate information efficiently.
• Arrange and confirm appointments.
• Maintain accurate work records and logs.
• Handle receipt and issuance of payments.
• Carry out various clerical tasks including filing, sorting, and mail distribution.
• Answer phone calls, relay messages and calls appropriately.
• Perform data entry duties as required.
• Deliver quality customer service consistently.

Technical Skills

• Proficient with MS Office suite, including Excel and Windows operating system.

Additional Information

• Ability to work independently and perform repetitive tasks with close attention to detail.
• Physical requirements include a combination of sitting, standing, and walking.
• Strong interpersonal skills and excellent oral communication.
• Organizational abilities, flexibility, reliability, multitasking capability, and effective time management.