Product Owner / Project Manager

About First Federal

First Federal is a non-bank lender committed to providing Australia’s Easiest Home Loan™ by blending innovative lending solutions with a customer-first approach. Their local lending experts cater to a wide variety of client needs, from first-time home buyers to complex commercial financing, emphasizing speed, simplicity, and transparent financial advice. The company aims to empower Australians to reach property and business milestones through smart, client-focused lending options. They actively share lending knowledge and updates to keep clients and partners well-informed through their online resources.

Role Overview

The Product Owner / Project Manager position is a full-time remote role charged with steering the development of lending products and digital tools that embody First Federal’s customer-centric philosophy. Responsibilities include managing the product backlog, converting business objectives into actionable requirements, and collaborating with stakeholders to prioritize feature implementation. Daily activities involve coordinating cross-departmental teams, overseeing project schedules and milestones, managing risks and dependencies, and ensuring deliverables adhere to quality standards, regulatory requirements, and excellent user experience.

Key Responsibilities

• Manage and prioritize the product backlog aligned with business goals.
• Translate business and customer requirements into clear product features.
• Work closely with stakeholders to align priorities and expectations.
• Coordinate cross-functional teams to ensure timely delivery and quality outcomes.
• Monitor project timelines, milestones, risks, and dependencies.
• Facilitate agile ceremonies and apply appropriate delivery methodologies.
• Track performance indicators and adjust product roadmaps based on data and feedback.
• Document workflows and progress, providing transparent updates to leadership.
• Support continuous enhancements in both product development and project management processes.

Experience and Qualifications

• Proven experience in product ownership or business analysis, including backlog management and translating needs into deliverable features.
• Strong project management expertise with a track record of leading interdisciplinary projects under agile or hybrid frameworks.
• Excellent stakeholder engagement and communication skills to facilitate workshops and provide updates to diverse audiences.
• Competency in data analysis and utilizing metrics to influence product strategy and continuous improvement.
• Familiarity with lending, financial services, or related sectors, particularly home loans, commercial financing, or digital banking is highly advantageous.
• Ability to thrive in a remote setting with strong self-management and collaboration capabilities.
• Bachelor’s degree in business, finance, information systems, or a related discipline or equivalent practical experience.
• Certifications such as Product Owner, Scrum Master, or Project Management Professional are preferred.