Product Manager - New Product Development (NPD)

About the Role

NEOM Wellbeing is seeking a Product Manager to spearhead new product development initiatives in categories including home fragrance, body care, skincare, and gifting. Based in London or Harrogate, you will be responsible for guiding products from formulation and packaging stages through to retail launch. The role focuses on creating 100% natural fragranced products that deliver on four core wellbeing pillars: reducing stress, enhancing sleep, boosting energy, and improving mood.

This position involves managing projects end-to-end, coordinating critical paths, liaising with suppliers, and overseeing commercial outcomes. Collaboration across departments such as Regulatory, Marketing, Commercial, and Operations is integral. This hands-on role offers significant responsibility within a rapidly expanding brand committed to wellness impact.

Why Join NEOM Wellbeing?

NEOM Wellbeing is proud to be recognized as one of The Sunday Times' Best Places to Work for two consecutive years. As a B Corp certified company, our mission is to enhance community and planetary wellbeing through all-natural fragrances, and we dedicate equal attention to nurturing our team. Benefits include a monthly product allowance, generous staff discounts, enhanced healthcare packages, additional wellbeing days, birthday leave, volunteer time, and superior maternity provisions. We are an inclusive employer valuing diversity and welcome applications from all backgrounds.

Key Responsibilities

• Ensure timely delivery of new and existing product launches, overseeing copy, design, legal compliance, artwork, samples, and testing phases.
• Contribute to the NPD Gate process and manage the development pipeline using market, trend, and customer insights.
• Develop product briefs and collaborate with suppliers to source packaging components and formulations.
• Monitor commercial performance, guaranteeing targets for margins are achieved.
• Support strategic growth through product exclusives, limited editions, bespoke sizes, and collaborative partnerships.
• Organize samples for media and retail photography and prepare internal Product Information Manuals.
• Advise on retail pricing and prepare cost analyses aligned with margin and RRP objectives.

Qualifications and Experience

• Minimum of two years in Product Development or a related discipline.
• Proven history of delivering projects on schedule and budget, including managing Critical Path Activities.
• Exceptional organizational capabilities and meticulous attention to detail.
• Proactive self-starter comfortable with presenting ideas and resolving challenges.
• Genuine enthusiasm for product quality, wellbeing, and the NEOM brand.
• Strong communication skills and confident presentation abilities.
• Sound commercial understanding, including costing, margin analysis, and budget monitoring.
• Proficiency in Microsoft Excel, PowerPoint, and Outlook.
• Experience in beauty, personal care, or home fragrance sectors is advantageous but not mandatory.

Benefits

• 25 days of annual leave plus public holidays.
• Birthday leave to celebrate your special day.
• Additional wellbeing time for rest and rejuvenation.
• Monthly complimentary NEOM product and attractive staff discounts.
• Comprehensive healthcare including cash back schemes, outpatient coverage, GP consultations, therapies, and mental health support.
• Paid time off for volunteering and assistance with personal fundraising activities.